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Thread: Email connection error

  1. Junior Droid
    Mossback's Avatar
    Member #
    238517
    Join Date
    Nov 2011
    Posts
    10
    Phone
    Bionic
    #1

    Email connection error

    My email has always worked great on my phone, suddenly......it is not working and I get the error message of unable to connect.....this happens for both email addresses i get on my phone.

    Why all of sudden is this happening?
  2. Master Droid
    TatDroid's Avatar
    Member #
    9368
    Join Date
    Nov 2009
    Posts
    680
    Liked
    106 times
    Phone
    Moto X
    #2
    I had this same problem a few months ago. After several hours of tinkering, deleting and re-adding the account, and assorted other things, I finally rebooted (shut down, and restart). The phone magically synced just fine after that, and have not had an issue since.
    Phones: OG Droid >>Droid Bionic>>Moto X
  3. Junior Droid
    elphie28's Avatar
    Member #
    267435
    Join Date
    Jun 2012
    Posts
    26
    Phone
    Droid Bionic
    #3
    [QUOTE=Mossback;2203215]My email has always worked great on my phone, suddenly......it is not working and I get the error message of unable to connect.....this happens for both email addresses i get on my phone.

    Why all of sudden is this happening?[/QUOTE

    I'm not sure WHY it is happening but today, for the first time, I also receive the same error message that you received. I
    Shut the phone down, turned it back in on, and all is well.
  4. Droid Newbie
    cyclone69's Avatar
    Member #
    276318
    Join Date
    Jul 2012
    Posts
    1
    Phone
    droid x
    #4
    I have also quit receiving emails on hot mail only. I get "ERR authentication failed". I have removed the battery, shut the phone off, and updated roaming...nothing works. what next?

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