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Thread: Problems with email

  1. Junior Droid
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    #1

    Problems with email

    I use GMail (but often get it through the EMail app that came on the phone rather than the GMail App.) Recently I started getting Authentication errors when attempting to send my emails and the emails never go out. I receive emails just fine. I changed my login ID for gmail recently as well, but the authentication error message preceeded the password change by a week or so. What can I do so that I can once again send emails??
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  3. Master Droid
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    #2
    Have you tried to access your email on a computer?

    Sent from my DROID BIONIC using DroidForums
  4. Junior Droid
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    #3
    Yes. Everything works properly on the computer. Only the phone won't send messages...even to me!
  5. Super Moderator
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    #4
    Quote Originally Posted by ljwr View Post
    Yes. Everything works properly on the computer. Only the phone won't send messages...even to me!
    Did you change your questions for password retrieval as well? I'm just wondering if its possible that your gmail account has been compromised.

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  6. Super Moderator
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    #5
    Short term fix may be to clear the data on your gmail app. Go into settings, applications, manage applications, downloaded, gmail, clear data.

    sent from my DROID RAZR MAXX
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  7. Junior Droid
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    #6
    Thanks, but it didn't work. I still get "notification error sending".
  8. Master Droid
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    #7
    Try uninstalling & reinstalling the Gmail app.

    Sent from my DROID BIONIC using DroidForums
  9. Junior Droid
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    #8
    1. This is going to sound lame, but I can't find out where to delete the app entirely.

    2. Also, I did change the security questions as well as the password as I got a message from Google that possibly the account had been compromised. However, the problems sending began before I got that notification (altho' perhaps after an unusual IP address appeared - once - on the account.) Yet I have no problems sending emails from the computer.
  10. Super Moderator
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    #9
    Quote Originally Posted by ljwr View Post
    1. This is going to sound lame, but I can't find out where to delete the app entirely.

    2. Also, I did change the security questions as well as the password as I got a message from Google that possibly the account had been compromised. However, the problems sending began before I got that notification (altho' perhaps after an unusual IP address appeared - once - on the account.) Yet I have no problems sending emails from the computer.
    Sounds like you were hacked, did you use a public computer to log on to your gmail at some point recently?

    sent from my DROID RAZR MAXX
    FEEL THE POWER OF DROID!!!
  11. Junior Droid
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    #10
    Quote Originally Posted by 94lt1 View Post
    Sounds like you were hacked, did you use a public computer to log on to your gmail at some point recently?

    sent from my DROID RAZR MAXX
    I was traveling recently and used a public (airport) wireless connection. But I guess I still need to know how to delete my gmail app so I can reinstall it and also I'm not sure why the computer gmail works but not the phone. So far I haven't noticed anything squirrely on my gmail (other than this phone problem.)
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