Same problem. They replaced my sim card. Said they had had bad batch of sim cards. I'm still having problems updating, sinc, data etc., just not as bad
https://www.verizonwireless.com/b2c/contact/email.jsp
You guys having issues email vzw, they have to respond and they keep records of it. You will be surprised how effective this is. It will not happen overnight but trust me if all you with bionics will email and tell buddies with bionics to email then vzw will have on record that there is an issue.