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Thread: Phone Shutting off randomly??

  1. Junior Droid
    JiriJ's Avatar
    Member #
    224729
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    Sep 2011
    Posts
    5
    Phone
    Bionic
    #11
    It happens to me MANY times - like 20x - Hour ago cold reset to Motorola logo - in the middle of the phone call - (3rd time) - on the line that was 99% reliable last 5 years on the OLD, OLD -Motorola Mobile phone.
    VZ Network - I contacted them like 4 days ago - do not believe them - that xxnonamexx was the 2nd one.
  2. Junior Droid
    brockw1964's Avatar
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    222164
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    Sep 2011
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    23
    Phone
    Bionic
    #12
    I wouldn't put up with that at all. take it back. today,
  3. Master Droid
    xxnonamexx's Avatar
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    8414
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    Nov 2009
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    614
    Phone
    Enter Current Phone Here
    #13
    I took it back got a new one (yes I don't believe I was the 2nd one to report it either) The new phone just turned off now I am out of 14 day worry free. Phone#2.
  4. Master Droid
    xxnonamexx's Avatar
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    8414
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    Nov 2009
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    Phone
    Enter Current Phone Here
    #14
    SO I had a chat with MOTOROLA regaridng this issue and they stated you have 1 year from date of purchase to send it out for repair. REPAIR? They are going to send it back it turns on for me. They need a firmware/software update I think
  5. Droid
    guttyla's Avatar
    Member #
    12844
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    Dec 2009
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    48
    Phone
    droid
    #15
    just happened to me..phone went off, had to do a battery pull. Batter was 3/4 full. It could be several things...recently downloaded app, battery, the phone itself. In my case I recently downloaded Brightest Flashlight Free. I recently changed my battery to the extended battery 3 days ago. If it happens again I will uninstall app and then try putting reg battery back in.
    Would be interested for those this is happening to if you recently downloaded an app (and which app) and if you use extended battery. Sharing would help us all figure it out quicker.
    By the way, I love the bionic...it is super fast and snappy. All electronics have issues so i don't mind dealing with minor issues.

    thx
  6. Senior Droid
    Infiniti87's Avatar
    Member #
    24631
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    Jan 2010
    Posts
    207
    Liked
    7 times
    Phone
    Motorola Droid Bionic
    #16
    I've tried tons of tests and done alot of things to get my Bionic to replicate the shutdowns. I'm lucky as its only happened to me twice though the first two days I had it. Haven't had a problem since.

    Sent from the rocket in my pocket, my all powerful DROID BIONIC.
  7. Master Droid
    JoDroid's Avatar
    Member #
    26282
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    Jan 2010
    Location
    New York, NY
    Posts
    254
    Liked
    16 times
    Twitter
    unitedmusicorg
    Phone
    GALAXY S5
    #17
    Just had this happen to me today. I was in a meeting, battery at 65%... just shut off for no apparent reason. Couldn't get it turned on so I pulled the battery and then I was able to turn it on. Do you think the batteries are bad?
  8. Droid Newbie
    Slave_One's Avatar
    Member #
    223045
    Join Date
    Sep 2011
    Posts
    2
    Phone
    Motorola Bionic
    #18
    Quote Originally Posted by JoDroid View Post
    Just had this happen to me today. I was in a meeting, battery at 65%... just shut off for no apparent reason. Couldn't get it turned on so I pulled the battery and then I was able to turn it on. Do you think the batteries are bad?
    I personally don't think it's the batteries...

    I haven't had a chance to verify as it's only happened once to me so far and it was instinct to pop the battery, but I've heard others state that they still got audible and LED notifications.
    And again, haven't verified, but my buddy at work said that when it happened the one time to him, it almost seemed like a backlight issue because with a flashlight he could see the contents of the screen.

    EDIT: I'm of course referring to the wake from sleep issue, not resetting during use type issues.
    Last edited by Slave_One; 09-23-2011 at 08:33 PM.
  9. Droid Newbie
    AntsMarching81's Avatar
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    225164
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    Sep 2011
    Posts
    4
    Phone
    Droid Bionic
    #19
    Had this happen to me last night. Went to bed and the battery was at 50%. Woke up this morning to a black screen but the LED notification light was blinking. I had to pull the battery to get it to wake up. Is this something I should exchange my phone out for? Only happened once so far...
  10. Junior Droid
    kjak's Avatar
    Member #
    222566
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    Sep 2011
    Location
    Lansing, MI
    Posts
    9
    Phone
    DROID BIONIC
    #20
    After almost a week of not being able to look at pictures in my gallery without this thing rebooting, I did a factory reset. Now I have the phone stock only, no other apps installed, and low and behold the SOB STILL REBOOTS! EVERYTIME I LOOK AT MY PICTURES IN GALLERY. MOTOROLA CAN KISS MY DICK.
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