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Thread: Bionic not allowing calls or texts. Please Help!!!

  1. Junior Droid
    JakkThunder's Avatar
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    #1

    Bionic not allowing calls or texts. Please Help!!!

    Hello, first I will give some background info on this before I state my problem. I currently live in a rural area in SW Iowa (within the big blank rectangle in Iowa on the verizon coverage map) and a few years ago I moved to Atlanta, GA and switched from a local mobile company here in SW Iowa to Verizon. Due to certain issues I had I moved back home about a year or 2 ago. I had a Samsung Glyde (regretfully) then a first gen Droid. Both worked to make and receive calls as well as texts within the Extended Coverage area, despite having no 3G. It doesn't bother me that I dont have 3G here because I have WiFi and I am in Des Moines 1-4 times a week on business (2 hour drive) and enter 3G less than halfway there. As long as I can call and text here in my home area I am ok. I also do not plan on living here more than another 2 or 3 years. The 8th I drove to Des Moines to get a Bionic because my Droid had several major issues (dropped in water a few months ago) and I couldn't make calls or get into it without a magnet because the touch screen stopped working. I purchased a new 2 year contract (mine was up in November of this year) and purchased a Droid Bionic. It worked fine until I got close to home and it would not let me make calls or text. The next day I called Verizon (landline phone at work) and they said I most likely fried my sim card by dialing *228 on a 4G phone which I guess is a major no-no. I did but only after my phone did not work. The next day I took it to Council Bluffs, IA (hour and a half from me) and the guy did something with my phone and all of a sudden I had 4G and it worked a lot better than it did when I got there. Until I got part way home in the Extended coverage area, then I could no longer make calls, receive calls, or receive texts. As of right now if I bounce off my WiFi at home (i have no landline) I can make a call every once in a great while. I can send texts, although they never send the first time, but i cannot receive them. My phone keeps saying "No Network is available. Only emergency calls are allowed." It also will pop up very often with "Allow Data Access? Any data access while on a trip outside the USA may result in significantly higher charges. Deny data access for this trip or Allow data access for this trip.". It also says I am Internationally Data Roaming. I have an unlimited data plan as well. I have tried switching to CDMA only mode and I can make a call here or there but most the time if i get it to connect it drops within the first ring or two. I cant even call *611 because it keeps disconnecting me. Why is it that i have a way better phone than a Glyde or First Gen Droid, and I cant do anything with it here? It just doesn't make sense! I am traveling to Atlanta the 19th for business and need a phone that I can use both here and there. Can anyone help me?

    ...It also shows i have anywhere from 2-4 bars for signal.
    Last edited by JakkThunder; 09-10-2011 at 02:01 PM.
  2. Droid Ninja
    252chevyboyz's Avatar
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    #2
    Hey whats up man i came to take a look at the thread and wow sorry your having problems with the Bionic cause its a great phone. A few suggestions are below. Hope I can help out some. Also hopefully someone who knows the Bionics software will take a look at this and might be able to help you out

    Have you tried a "factory data reset"?

    Is there an option for "airplane mode"? Might try to toggle this on and off when your having trouble.
    Droid 2/Liberty v2.0.1/LP+/Oc'ed 1.3gHz LV








  3. Junior Droid
    JakkThunder's Avatar
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    #3
    How would I factory reset? and I have tried the airplane mode thing and it doesnt seem to help. Although sometimes when I try to call it says to turn off Airplane mode.
  4. Droid Ninja
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    #4
    I will say that a factory reset will take the device back to the way it was from the factory (no contacts, accounts, etc..) but this does cure some software bugs or mishaps. Just read up on it though. Links are below.

    http://www.droidforums.net/forum/droid-bionic-faq/170155-how-hard-reset-droid-bionic.html

    Here is my google search (it is the 5th link down) the 4th link down looks to be helpful also.
    factory reset on droid bionic - Google Search
    Droid 2/Liberty v2.0.1/LP+/Oc'ed 1.3gHz LV








  5. Junior Droid
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    alright cool, thanks I will give it a try!
  6. Droid Ninja
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    #6
    Hope this can help and its no problem bro
    Droid 2/Liberty v2.0.1/LP+/Oc'ed 1.3gHz LV








  7. Junior Droid
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    #7
    Well, the factory reset did not help. I still can't make or receive calls and texts.
  8. Droid Ninja
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    Do you have any clues onto what the VZW rep did at the store? If you had a few clues i might be able to put together what he did. This is weird though. It reminds of the symptoms of having the cell tower overloaded kinda like after a natural disaster. Anyway to contact the service provider who owns the tower you are using?
    Droid 2/Liberty v2.0.1/LP+/Oc'ed 1.3gHz LV








  9. Junior Droid
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    #9
    I have no idea what he did at the store last night but from what I just did I would guess he did a factory reset. I am in the bottom left corner of the blank box in Iowa on the coverage map. I do not know who I would need to contact about the tower

    http://xoomfaq.com/data/VZW_4G_LTE_C...e_Map-Full.jpg
  10. Droid Ninja
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    This is a strange problem cause I cant find hardly info on it but who is your extended service provider do you know?
    Last edited by 252chevyboyz; 09-10-2011 at 03:31 PM.
    Droid 2/Liberty v2.0.1/LP+/Oc'ed 1.3gHz LV








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