This is a discussion on WaveSecure within the Droid Applications forums, part of the Droid Apps category; Originally Posted by Ken Adair
Sounds like this would be easy to resolve. Unfortunately, I can't troubleshoot it here. If you'd like some help please ...
Sounds like this would be easy to resolve. Unfortunately, I can't troubleshoot it here. If you'd like some help please send me your information via PM or post in our support forum.
Just so everyone is aware, I was just getting ready to go to bed last night when my problem started with the program. It is more frustration on my part and want you to know Ken has been wonderful behind the scenes trying to help me resolve my remaining issue which is the splash screen that shows the phone is locked. You can't ask for a nicer more concerned developer to work with. I truly wasn't trying to bash his product - it was my frustrations at the end of the night when I wrote the posts. My phone works fine sans the splash screen which I know how to get around for now and Ken will be working with me to fix that part.
Hmmm I can't even get to the Wave Secure site. It just keeps timing out.
Hi atomicwedgie,
Are you still experiencing problems with time-out? Our host, RackSpace encountered some problems and hence that could have led to the downtime.
If you still have problems, feel free to let us know.
There is an update for wavesecure. I downloaded it and now can't sign into their website nor will it accept my pin on the droid itself. Not sure what is going on but think I should just uninstall it before it gives me any more grief.
Big ups for the Wavesecure Support Team. Not only did they reset my pin they apologized for taking a couple of days to respond to my problem. This for a free service. Thanks for your help Deepak!