Trident Cyclops

[jennifer72650]

I recently got a Samsung Fascinate, coming from the old Blackberry Curve. I love the phone and want to protect it, as I tend to drop things!! Anyways, I ordered the Trident Cyclops and love the case......except that the person on the other end of the call cannot hear me well and said that there is an echo. I can hear a faint echo on my end as well. I tried turning my volume down but did not help. Any suggestions?? I really love the cover and want to be able to use it!!

Jennifer

[silver04v]

Is it def. the case? Have you taken it off and tried a call without it?

[jennifer72650]

oh yes, it is definately the case!!! The phone works fine without it. I have tried adjusting the volume, going inside a building, outside a building....nothing works.

[UltraDroid]

oh yes, it is definately the case!!! The phone works fine without it. I have tried adjusting the volume, going inside a building, outside a building....nothing works.

Have you tried contacting Trident?

-Mike

[jennifer72650]

Yeah, it was the case. I read on another post that the hole for the mic might not be big enough so I used a drill bit to open it up a little more and it works fine now!!

[lovewow]

I tried turning my volume down but did not help. Any suggestions?? I really love the cover and want to be able to use it