Media Dock Issue

[old no. 7]

Ok, tried dockrunner yesterday, but when I used it, it acted weird... the screen would only turn on when I held the power button to turn it off... Though it was the app, no big deal. Today I got a media dock, same thing... whats the problem? I would like for it to actually display what needs to be displayed... any help is appreciated

[cb2000a]

Now that you have the media dock I would recommend removing Dockrunner and reboot your phone.

[old no. 7]

I don't have dock runner anymore, and I'll reboot next time I try.
thanks

[cuskit]

What dock did you purchase if I may be so bold as to ask? I'm wondering if there is a problem with the magnet. I manufacture the MIKRADLE MULTIMEDIA DOCK - MIKRADLE - For use WITH covers and jackets! and when researching magnets, I found they were not all equal. Lower priced magnets gave sporadic at best results. And so I went with a better quality, heavy duty for our product. I'm not saying that's your problem, but as the magnet is the stimulus for Multimedia Mode (as well as car mode using the opposite polarity of the magnet), and thus is suspect.

CB200a has an excellent point - perhaps the software version of Dockrunner is incompatible. I will try that myself with some of our MIKRADLES - I'll load Dockrunner and see if I can reproduce your problem. If so - I'll post back here with it tomorrow.

Please do let us know how you make out.

cuskit

[old no. 7]

I don't have dockrunner on the phone anymore, and I have restarted the phone before docking it. Same results. screen is black, and sort of pulses in the brightness (from completely black to a slightly brighter black). I tried without home++, and same thing. I've tried with the dock plugged in and with it not. I don't know what the problem is.

[old no. 7]

And I got it from Verizon to answer your question.

[cuskit]

I don't have dockrunner on the phone anymore, and I have restarted the phone before docking it. Same results. screen is black, and sort of pulses in the brightness (from completely black to a slightly brighter black). I tried without home++, and same thing. I've tried with the dock plugged in and with it not. I don't know what the problem is.

Other than not seeing the multimedia mode when docking, are you having any other issues with the phone relative to screens appearing normally?

If you have access to a magnet, you could test the functioning of the mode by holding a magnet against the back of your Motorola Droid, just above where the microUSB connector is. If that works - you have a defective dock. If it doesn't work, you have an issue with the phone itself. Are you near a Verizon Wireless (VZW) store? If so, stop in and place your phone in one of their docks. I'm trying to ascertain if it's your dock or the phone. By the way - plugging in your dock makes no difference, the magnet does not need any power to do it's thing.

The pulsing is something new - I haven't heard of this issue before. Perhaps others could chime in here with their thoughts?

cuskit

[old no. 7]

It's almost definitely not the dock... it's have this problem with both dockrunner and the dock. I'm sure if I just took a magnet to it, the same thing would happen. I have a vzw store right down the road, but I wanted to see if I could get some input as to whether or not it was a setting or something. I hope I don't have to get a replacement because of this. And I plugged it in to make sure the phone had enough power to display the screen... never know if it's something that obscure... even though I'm sure its not. haha

[cuskit]

I've downloaded and installed Dockrunner. Ran it with no issues at all. MIKRADLE still induces the multimedia mode with or without Dockrunner. So - at least in my case, it's not an incompatibility.

I would suggest at this point, especially if there is a store RIGHT DOWN THE STREET you hop over and let them look at it. You hope you don't need a replacement, but why would you want to keep a malfunctioning phone? They will probably replace it right there on the spot. They can move your contacts over, and you will have to download your apps again. I'd do this myself. I enjoy viewing my Droid displaying the multimedia mode while it sits on my MIKRADLE both on my office desk and home night table.

Good luck - keep us updated.

cuskit

[old no. 7]

I've downloaded and installed Dockrunner. Ran it with no issues at all. MIKRADLE still induces the multimedia mode with or without Dockrunner. So - at least in my case, it's not an incompatibility.

I would suggest at this point, especially if there is a store RIGHT DOWN THE STREET you hop over and let them look at it. You hope you don't need a replacement, but why would you want to keep a malfunctioning phone? They will probably replace it right there on the spot. They can move your contacts over, and you will have to download your apps again. I'd do this myself. I enjoy viewing my Droid displaying the multimedia mode while it sits on my MIKRADLE both on my office desk and home night table.

Good luck - keep us updated.

cuskit

hope I dont get another one because I hate going through settings. haha. I'll head down after the Panthers game.