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Thread: Can't access my droid 4 pic library after upgrade

  1. Droid Newbie
    aprodites70's Avatar
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    #1

    Can't access my droid 4 pic library after upgrade

    My husband recently upgraded my droid 4 phone for me and now I can't access my picture library. (plus I hate the black look with white letters but that's another question to be saved for later I guess) but as far as opening up my library, a pop-up window says "unfortunetly, my gallery has stopped" help?
  2. Developer Relations
    JSM9872's Avatar
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    #2
    Welcome to Droid Forums. Have you tried clearing data on the gallery?

    If not, go into Settings > Manage Apps (or something similar) > All > look for the gallery and select it. Once you do there should be an option to clear data and another to force close, try both and see if it helps.

    "Don't Panic!"
    Tapatalk 2_GNEX
  3. Droid Newbie
    aprodites70's Avatar
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    #3
    thank you ever SO MUCH!!!!!!!
  4. Developer Relations
    JSM9872's Avatar
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    #4
    Does that mean it worked?
  5. Junior Droid
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    #5
    OMG!!! After months of seeing only camera photos, MY LIBRARY now works! Thank you, thank you, thank you!!!
    JSM9872 likes this.
  6. Developer Relations
    JSM9872's Avatar
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    #6
    Quote Originally Posted by tjplace View Post
    OMG!!! After months of seeing only camera photos, MY LIBRARY now works! Thank you, thank you, thank you!!!
    Great to hear it worked for you too!

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