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Thread: Not Sure If All Related - Bluetooth Drop, Internet Connection Loss & Process Failure

  1. Droid
    rhindon's Avatar
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    #1

    Not Sure If All Related - Bluetooth Drop, Internet Connection Loss & Process Failure

    Hi all,

    I looked for the process failure issue but it appears most people it has happened to have rooted their phones. Mine is stock.

    Lately, Facebook is giving me a Connection Lost message A LOT. I am also finding my internet connection is not good/missing entirely at this time, despite still having the 4GLTE icon and all the bars up in the notifications bar.

    In addition to that, I have noticed that my Bluetooth connection in the car is not staying on. If I reconnect, I will then get a process com.android.phone has stopped unexpectedly error.

    I am not sure if all of these items are related. I'd rather not do a factory reset if I don't have to. Any other suggestions?
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  3. Master Droid
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    silverfang1977
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    #2
    When you lose your Internet, is your 4G icon blue or white?
    Samsung Galaxy S4 VRUDMI1 with Jelly Bean 4.3
  4. Droid
    rhindon's Avatar
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    #3
    Quote Originally Posted by silverfang77 View Post
    When you lose your Internet, is your 4G icon blue or white?
    I hadn't noticed this before, but it switches to white when I'm having the internet problem.
  5. Master Droid
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    #4
    When it goes white, your 4G is hosed. Your options are switch to Airplane Mode for 30 seconds, then back to normal and hope that works, switch to 3G unless you're dead set on using 4G or reboot.

    Can't help with the Bluetooth problem. Sorry.

    Tappin' and talkin' with Tapatalk.
    Samsung Galaxy S4 VRUDMI1 with Jelly Bean 4.3
  6. Droid
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    #5
    Quote Originally Posted by silverfang77 View Post
    When it goes white, your 4G is hosed. Your options are switch to Airplane Mode for 30 seconds, then back to normal and hope that works, switch to 3G unless you're dead set on using 4G or reboot.

    Can't help with the Bluetooth problem. Sorry.

    Tappin' and talkin' with Tapatalk.
    Great, because this is happening all day most every day.
  7. Master Droid
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    #6
    Rebooting usually gets my 4G connection back to normal for a few hours.

    Tappin' and talkin' with Tapatalk.
    Samsung Galaxy S4 VRUDMI1 with Jelly Bean 4.3
  8. Droid
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    #7
    Ok, I'll see if that works. My main reason for upgrading to the Droid 4 was the 4G LTE.

    Thanks for your help on the internet connection piece.
  9. Master Droid
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    #8
    You're welcome. I've been plagued by the white out (as I call it) since I got this phone and generally just leave it on 3G now. Many other 4G users have this problem as well. VW needs to either upgrade their network or issue a patch to deal with this problem.

    Tappin' and talkin' with Tapatalk.
    Samsung Galaxy S4 VRUDMI1 with Jelly Bean 4.3
  10. Droid
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    #9
    I agree. Rebooted the phone and it's already gone white and back to blue in the short amount of time I've been typing this sentence. Probably explains my slow internet at other times too.
  11. Master Droid
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    #10
    If it's happening right away after a reboot, you either have a bad phone or are in a bad area signal wise.

    Tappin' and talkin' with Tapatalk.
    Samsung Galaxy S4 VRUDMI1 with Jelly Bean 4.3

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