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Thread: Droid 4 OTA Update 6.13.219 - "Software update failed"

  1. Master Droid
    r314bd's Avatar
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    #1

    Droid 4 OTA Update 6.13.219 - "Software update failed"

    Hey guys, I can't seem to update with today's OTA. It pauses at about 25% then reboots. I unfroze all my frozen bloatware, never deleted any system apps, and backed up my root with Voodoo so I'm not sure what could be causing the problem.

    Any ideas?

    EDIT: Turns out my build.prop file was the culprit (although I never actively made any changes to that file so I'm not sure why/how that happened.) I replaced it with a stock build.prop file then fixed the permissions using Root Explorer and then the update succeeded.
    Last edited by r314bd; 04-27-2012 at 12:25 PM.
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  3. Master Droid
    shaggykid's Avatar
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    #2
    I've seen so many people having issies taking the ota in a DROID 4 I believe it's a common problem. But know you do not need to unroot.

    That just seems to cause more issues.

    Other than that maybe someone with more experience in the DROID 4 can point him.in the right direction for getting the update

    Sent from my DROIDX using DroidForums
  4. Droid
    mfendley's Avatar
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    #3
    I don't think it is necessary to unroot to receive the OTA. I believe you can root by the same method after the update, if you want to unroot in order to get the OTA.
  5. Junior Droid
    rhighfil's Avatar
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    #4
    I'm having the same trouble.. I have root, and the update fails at about 25%.. I dunno what the deal is, but I'd just like it to stop reminding me about the update every hour!
    Last edited by rhighfil; 04-24-2012 at 05:22 PM.
  6. Junior Droid
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    #5
    Same issue here. I have safestrap installed with ICS and the stock ROM. I've deleted a lot of default Verizon apps. Any of you have safestrap installed?
  7. Junior Droid
    TeeKay1's Avatar
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    #6
    Using Root Explorer, isn't there a way to edit something to prevent future updates and to trick your phone that it's always updated. I did it for my D1, but not sure about D4 nor rooted it yet.
  8. Junior Droid
    rhighfil's Avatar
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    #7
    Quote Originally Posted by core2kid View Post
    Same issue here. I have safestrap installed with ICS and the stock ROM. I've deleted a lot of default Verizon apps. Any of you have safestrap installed?
    Yep, got safestrap 1.09 from "Hash of Codes". I did try uninstalling it, and installing the update though, and no workie.
    I also tried re-installing most all the crap stock programs, except very few, like some of the blursocial networking, and the google music, and books- and retrying the update.
  9. Junior Droid
    core2kid's Avatar
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    #8
    Anybody try restoring their phone to stock and trying? Doesn't the restore to factory option in settings bring the phone back to the day you bought it because it uses a stock ROM image?
  10. Droid
    Cegal's Avatar
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    #9
    You shouldn't be deleting any of the bloatware...either freezing with titanium backup or just flash a de bloated rom to your safe system. As for the OTA, its not 4.0 so who cares about it?

    Sent from my XT894 using DroidForums
  11. Developer
    myfishbear's Avatar
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    #10
    you need all stock apps installed including blur cuz the ota patches every apk on the phone
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