moto droid 4 phone ear piece crackle/rattle

[pgreeny]

I'd warranty replace it again.

We can't be the only ones having these issues...so they need to listen up and build a better phone....

Searching google these earpiece issues have plagued tons of phones since about 1.5-2 years ago!

Well BB is done they won't warranty it again so i called Verizon and they are sending a new one. Hopefully its good because other than the speaker issue I love the phone. Maybe 3rd time is a charm.

Sent from my DROID4 using DroidForums

[kijutsu]

Well BB is done they won't warranty it again so i called Verizon and they are sending a new one. Hopefully its good because other than the speaker issue I love the phone. Maybe 3rd time is a charm.

Sent from my DROID4 using DroidForums

I just took mine in this afternoon and verizon swapped it out. I've only had it two weeks, made maybe 4 phones call on it. I was pissed obviously... and the saleswoman said that's the second phone TODAY that was replaced for that same reason. I'm thinking there's a couple of bad batches or this is going to be a problem with these phones.. If it is, I'm gonna be pissed even worse. And it'll likely bad the last Motorola device I purchase if it is a major problem. I had my original Droid replaced for the same reason.

[Brandon314159]

My main hope is that my replacement phone will be NEW and not refurbished. New w/ working audio would be nice too.

I just got this thing and getting one more used than my current would upset me pretty badly.

[Brandon314159]

Replacement arrived today.

FAR better audio quality out the ear piece.

Audio out the back seems okay...I am going to put it through the paces and see what it does.

The "certified like new" phone arrived and unless they changed the chassis, it is new. The battery cover sticker was disturbed though (which I don't like the idea of).

[pgreeny]

Replacement arrived today.

FAR better audio quality out the ear piece.

Audio out the back seems okay...I am going to put it through the paces and see what it does.

The "certified like new" phone arrived and unless they changed the chassis, it is new. The battery cover sticker was disturbed though (which I don't like the idea of).

I am on my 3rd D4 for the earpiece issue and now after 4 days its doing the same thing as the others. I called verizon and went through tech support and the asked if I wanted to just exchange the device for a RAZR, so I said how about a RAZR MAXX, he said sure no problem as long as we have it in stock. While he was doing the order i said it was a bummer because I had purchased some accessories and the vehicle mount, he said he would replace those also. So while I will miss the keyboard I feel like the are giving a more than fair replacement with no money out of pocket. I just couldn't deal with the speaker anymore. . The impression I got from tech is this a very common problem with this device and they were very eager to make me happy. While dissapointed with the D4 Verizon customer service was surprisingly good. Just figured I would share my experience .

[Brandon314159]

My replacement phone is starting to buzz in the speaker again on voice peaks.

If it gets a lot worse, I may be calling them again.

I also have the equipment here to investigate the cause of the issue if I have to.

I love the keyboard and 4G, but it appears they forgot to test ACTUAL PHONE CALLS with these things.

WTF.

[jigawatt]

Oddly enough, I only have this problem at this time... talking to Tmobile customers.

[dAmnDroid]

lol This happened to mine...It actually cleared itself right up
I'm still on my 1st DROID4

[jigawatt]

I take it back, i will be on my 3rd droid 4 now.

[BlitzPuppet]

I've had the same exact issue and had my phone replaced (Currently on my 4th Droid 4). This is absolutely rediculous. My first one did this after a month, 2nd one exchanged in store...same deal after a month. Then got a refurbished through the mail, happened within 4 days, got my 2nd refurbished this past tuesday and it's working great thus far...let's hope it stays that way!

Looks like I'll possibly have to switch to the Razr max if this issue keeps happening. SUPER annoying!