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Thread: I can't see all my pictures on PC when connected via USB - ICS

  1. Droid
    cs3's Avatar
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    #1

    I can't see all my pictures on PC when connected via USB - ICS

    Recently had to replace my Droid 4 under warranty due to numerous issues. This was about 3 days after my old Droid 4 had updated to ICS.
    On August 24th the Verizon staff switched my SD card over to the new phone, transferred my data, and then ran the download to update to ICS.
    I can see ALL my pictures when I go to my gallery in my phone. Everything that is on the SD card is viewable.
    When i plug it in via USB to transfer the image files to my desktop I cant see them all, no matter what I do.

    There are 3 "USB computer connection" options:

    1. Mass Storage => my computer => MOT ( L: )
    i cant see anything from my gallery in any of the folders with this option. DCIM is empty and when i open "pictures" all i see is a single folder labeled screenshots. nothing else anywehere.

    if i go to Removable Disk ( M: ) => DCIM => camera
    i can see all the images from July 2010 (the first day i started taking pics on this SD card) up until May 1st. but thats the problem... there is nothing there after May 1st.


    2. Media Device (MTP) => open device to view files:
    i see options for Internal Storage - DCIM has 2 folders for thumbs but is otherwise empty. Pictures folder also empty
    other option is SD card - i assumed this is the the option i want.
    but i open it and click on DCIM => "camera" and all i see are pictures taken since August 24th. so basically just for the past week. nothing else is there. why???


    3. Camera PTP
    when i open "my computer" there is an icon of a camera labeled "DROID 4"
    i click it on it and the folder is empty, then it freezes up my computer for a few minutes. nothing else there.


    so to recap:
    i cant figure out a way to view my entire gallery on my pc in order to transfer all my picture/video files.
    when i open the phone on the pc, no matter what i do i cant see any of the images taken between May 1 and August 24th.

    this is incredibly frustrating. I dont understand how motorola/google can spend so much time and money developing this platform yet there is no simple way to transfer files or even view everything on the sd card in one place. wtf?!
    Last edited by cs3; 09-02-2012 at 10:12 PM.
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  3. Droid
    redneckben's Avatar
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    #2
    Did you try setting up moto cast? That's how I do it.
  4. Master Droid
    GigaJake's Avatar
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    #3
    View one of the pictures you can't transfer over on your phone. Hit picture details and it should show you the location of the photo. Use that to see where the picture is stored so you know where to browse when you connect to the pc as mass storage.

    Sent from my DROID4 using Tapatalk 2
  5. Droid
    cs3's Avatar
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    #4
    Quote Originally Posted by redneckben
    Did you try setting up moto cast? That's how I do it.
    I did initially but i hate it. Seems to have plenty of issues of its own and its annoying to have it startup every time i turn on the pc. Ended up uninstalling because it never worked how i wanted or expected it to.
  6. Droid
    cs3's Avatar
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    #5
    Quote Originally Posted by GigaJake
    View one of the pictures you can't transfer over on your phone. Hit picture details and it should show you the location of the photo. Use that to see where the picture is stored so you know where to browse when you connect to the pc as mass storage.

    Sent from my DROID4 using Tapatalk 2
    I long click then tap "picture info".
    Every single picture says "picture info unavailable. unknown location".
    Doesnt matter when the pic was taken, get the same message

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