For the past several weeks Ive been experiencing a rather infuriating problem with my virtual dial pad during phone calls on my Droid 4.
Normally, while in the middle of a call you can remove the phone from your ear, enter numbers via the touch screen dial pad, all the while while keeping the screen functional.
For example when you call your voice mail... dial, listen for prompt, pull phone away from ear to enter PIN, resume listening.
Or when you call your credit card company for whatever reason... dial, listen for prompt, pull phone from ear to enter last 4 digits of credit card #, resume listening to automated menu selections, etc.
But now whenever I try to enter a PIN, or for any reason touch the dial pad in the middle of a call, the screen just turns off immediately at first touch and makes it completely unresponsive.
It acts like I have the phone up to my ear, with the touchscreen disabled. Completely maddening.
I now have to switch to speaker phone every single time I call my voice mail, credit co., bank, etc and then switch back once im done punching in numbers on the virtual dial pad.
(well actually i have to use speaker phone for EVERYTHING at the moment, bu thats another issue:
Ear Speaker Malfunctioning - covered by warranty? )
Doesnt seem likely, but could the ear speaker and the dial pad possibly be related?
And could the dial pad problem be related to the well known issue with the mechanical keyboard illumination randomly turning off/on even when lighting remains constant and the sensors are NOT blocked? It seems like the sensors in this phone are terribly unreliable.
So a couple questions:
1. How many other people experience this problem?
2. Is there a known fix?
3. Does the ICS update resolve this issue? (im still stuck with GB 2.3.6)