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Thread: New user needing help

  1. Droid Newbie
    maced57's Avatar
    Member #
    269704
    Join Date
    Jun 2012
    Location
    El Paso, TX
    Posts
    1
    Phone
    Droid4
    #1

    New user needing help

    Hi to all. I am a new user and still learning my way around the phone. I have run in to a problem and I am not sure what to do about it. My phone will not retain music files that I download from my iTunes account. The music appears on the phone for a short period of time but maybe a day or so later, I'll go to My Music, and everything is gone. Does anyone have any experience with this particular problem?
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  3. Senior Droid
    schatzy62's Avatar
    Member #
    119079
    Join Date
    Sep 2010
    Posts
    151
    Liked
    1 times
    Phone
    Droid 4
    #2
    sounds very strange. can you explain how you are loading the music to the phone and where you are loading it to. Also can you see the files using "My Files" file explorer.

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