Did you call the global services number? It is different than the normal customer service line and it is not surprising that the standard CS reps are clueless.I felt i should share my experience.
I call the number in the 2 or 3rd post in this thread and state that i would like to unlock my D3 so i can use it with a prepaid SIM. The rep replys that verizon does not do that, after 5 minutes of arguing and reciting stories on this thread she still remains ignorant and that if i want to use my D3 on the other side of the Atlantic i have to use verizons GSM services. I hang up.
As i am 1.5 months away from a winter eurotrip i figured it was a good time to take care of this, so i smoked some medicine and call about 5 minutes later, i hear another rep pick up... I state to the rep im aggravated with the previous one and explain again, and he said well you can use vodaphone.... NO i want to use my own prepaid SIM i say. The guy puts me on hold, sends me to a different rep, stating that we are getting our terminology confused. This guy actually knows what i am saying. However the clown says i need my foreign SIM with me to provide me with this information to unlock.
After telling the rep how it works so he can by no means assume im an ill-witted fool, he states he can help me, provide me with an unlock code, that ill enter when i first slide in my new SIM.
Wait another kink, there's a 400 dollar balance on my family account.... As Im not yet the monetary provider of my family, i couldnt take that hit at the moment... I guess like a gangster, Verizon ('s Rep) told me to pay up for a form of freedom.... freedom aint free
But from another outlook: My family dumps 4800 dollars/year into Verizon's fatass belly... Verizon prevents Moto from unlocking my bootloader and using my own OS... Verizon bloats up my beautifully engineered phone with sh!*ware... This provider used to be so much better than ATT, now its just as worse... Fcuk Verizon
I need to be FREE,