I introduced myself and they said to ask here, grateful for any help.
Please see greetings- i'm looking for help mainly
Sorry can't paste the text, but please help. Thank you.
Wow, the sound of silence. nevermind, I figured it out. Someone posted the version info for moto, and mine was 2.3.3. If you can be bothered to bestir yourselves, you will see it's too high for my model of phone. Upshot, warranty replacement.