Same problem here. I get the green light, but no sw version when I click "get." I decided to put that endeavor on hold until someone could confirm that it would be safe to proceed from there. The author of the aforementioned article did say that calling the software version was a "test" to ensure that the phone was recognized by the program. It certainly SEEMS to be, but I'm holding off for now.
By the way, Win7 only produces three of the errors that the author encountered with Vista (using XP Service Pack 3). Everything was going fine until I checked for the sw version.
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