yeah...my VZ isn't exactly the best...

yes, I'm aware that they have to be pressed simultaneously.

I guess this leads me back to my charging issue. I put chargers that I know are good and are plugged into a wall receptacle into the port. The charging light will come on when the connector is about halfway into the device, but once I pass that point, and the connector is nestled into place, it goes out. The light will stay on if I manage to get it balanced in at the halfway point. Any thoughts on that?