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About LinkBacksI had my Droid 2 since i signed up on the forums. Like a month or two ago i started to see dust underneath my screen. I have heard that this is under warranty. If so by who, Asurion or Motorola. If it is Motorola what do I do call them up saying that i have dust under my screen? Also is there a way to get a brand-new phone not refurbished?
Motorola Droid 2 Dust UnderScreen Replacement?
This is a discussion on Motorola Droid 2 Dust UnderScreen Replacement? within the Droid 2 General Discussions forums, part of the Droid 2 Forum category; I had my Droid 2 since i signed up on the forums. Like a month or two ago i started to see dust underneath my ...
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Junior Droid
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09-12-2011 04:19 PM
Motorola Droid 2 Dust UnderScreen Replacement?
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Junior Droid
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09-12-2011 06:07 PMThis is third DROID 2 and after I had this one about a week I started seeing dust under the screen right below the left edge of the speaker. I went to the Verizon store yesterday and they admitted it is a known problem and I will have a replacement tomorrow. My first phone had an issue where I couldn't hear phone calls and it was about one week old. I did get a new phone right there in the store. The second one was a power button issue but the phone was about a year old and I got a refurb as I am this time...number 4
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Rescue Squad
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09-12-2011 07:55 PMThey ALL do it. There is no point in getting a replacement.
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Junior Droid
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09-13-2011 03:59 PMMy first two never had an issue with dust under the screen so only 1 out of 3 had the issue. I missed FedEx today but will have my replacement tomorrow. If this one does it I will take it back too!
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Junior Droid
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09-13-2011 05:12 PMyes but my phone is a bit beat up..
Originally Posted by UrbanBounca
I had a replacement from my power button. the button didnt work...
Who do i call Motorola or Asurion? -
Junior Droid
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09-13-2011 05:20 PMThe one I have now is the one I got from when my power button broke. I walked into the Verizon store and showed them the dust under the screen on this one and they said it is a know issue and would send me out a replacement. It has a few dings and scrapes but they didn't say anything about that. The dust is a known issue and Verizon will replace it.
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Junior Droid
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09-13-2011 05:34 PMLast time i went to the Verizon store they were on strike. I guess i would have to check if they stopped.
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Rescue Squad
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09-13-2011 07:38 PMWireless were never on strike. Wireline decided to strike infront of VZW Wireless retail stores. Originally Posted by snowboarding1236
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Junior Droid
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09-13-2011 08:36 PMWell that. Lol I just people ranting.. anyway back to the op.. Originally Posted by UrbanBounca
Should I call up motorola and tell me what happened. Also is there a way to get a new phone and not refurbed one? -
Junior Droid
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09-18-2011 10:12 AMGot my refurb and it works and looks like new. Had it several days now and no dust under screen!
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