Not sure if this helps you, but I found this out last night. When you connect the phone to the computer via USB, drop down the top menu bar and select the 'USB Connection' row. On the next screen, your given the option to select the SD card mode. Maybe it's possible the first time around you accidentally unchecked the "Don't show me this again" box? For more details, see here: Transfer Music Files - Casio GzOne Commando C771
On a similar, but different - and equally frustrating note - I'm having issues transferring music files to my phone via USB. I was able to move over a couple GB of music, but the session eventually 'timed out'. I put timed out in quotes because it didn't officially say this, but it sure seems that way. Basically, the connection would only work for so long before the phone 'lost' the SD card. Yep, after about 10-15 minutes, the transfer stopped, an error message was returned, and the SD card was invisible from the phone's perspective. Couldn't find the apps I have stored on there or anything unless I pulled the battery and card. Right now I'm attempting to load music directly onto the card through a card reader, but that isn't a good long-term solution IMO. I left this transfer in process last night before I went to bed and hoped it would work itself out. Unfortunately this AM, there was no new music on the phone. Frustrating to say the least. Has anyone else had similar issues?
Much like Catt, I want to like the phone for it's obvious durability. If I can't transfer basic files without issues, this phone's tenure will be short lived.

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