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Thread: Phone Calls Disconnecting

  1. Droid Newbie
    CarronSue's Avatar
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    #1

    Question Phone Calls Disconnecting

    When I am on the phone talking, I hear a beep..then another beep....then the phone disconnects...it is like I am hitting the keypad with my ear or chin??? can you help?
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  3. Droid Newbie
    pepper3778's Avatar
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    Motorla Droid
    #2

    Droid Hangs Up During Call

    I have the same problem. In the middle of the call the keypad is activated or the mute or speaker keys are activated. Either the phone mutes, goes to speaker, keypad starts beeping or the phone turns off. It is as if I am acitivating one of the unseen keys. I know the phone is dark but the keys still seem too sensitive. I tried moving the phone away from my face but it has still hung up on people several times. I returned one phone and got a replacement and it is still happening.
  4. Droid Newbie
    CarronSue's Avatar
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    #3

    Phone Calls Disconnecting - in the Pending Submissions

    Glad it is just not me...Anyone have a solution?
  5. Droid Newbie
    soccer126's Avatar
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    #4
    I also have this problem. I've only started having this problem in the past 2 weeks. Could it be after the update they were supposed to have pushed out ?
  6. Droid Newbie
    cherie622's Avatar
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    #5
    I have had this problem too. I cannot figure it out. I am calling Verizon today to see what they tell me.
  7. Droid Newbie
    CarronSue's Avatar
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    #6

    DOID hanging up in middle of call

    I just spoke with Verizon...appartently they are aware of the problem and are going to issue a maintenance release (software update) on or around January 22nd...so, we just have to deal for a few more weeks..
  8. Junior Droid
    droiddollll's Avatar
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    #7
    If you have long hair, make sure it is not between you and the phone. The phone should be directly touching your face & ear. The sensor doesn't work with hair in the way.
  9. Droid Newbie
    soccer126's Avatar
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    #8
    CarronSue, thanks for the update! Let's cross our fingers that it works!
  10. Senior Droid
    Mamaperk's Avatar
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    #9
    Oh I REALLY hope they release a software fix for this issue ... I've replaced two Droids now for this problem... the second phone, while on the phone with VZW for a billing question, it happened a few times and the guy said it sounded like I was cheek dialing ... he put me in touch with tech support who asked around and had not heard of the issue so they sent me third phone ... it's doing the same thing. I haven't even bothered to call and complain about the third phone because the last person I spoke with said if this phone had the same problem, it may just be the way the phone works and we would need to consider getting me a different phone ...

    I have spent a lot of time online researching to see if anyone had ideas ... lots of other threads discussing this problem...

    Dropped calls with long hair?
    https://supportforums.motorola.com/message/101323
    http://androidforums.com/support-tro...hile-call.html
    https://supportforums.motorola.com/m...C1CBEFCE.node0
    https://supportforums.motorola.com/thread/19258
    https://supportforums.motorola.com/t...rt=15&tstart=0
    Voice Drops During Calls
    Hit control buttons during phone calls
  11. Junior Droid
    kaila88's Avatar
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    #10
    Sometimes when I'm on the phone with someone, in the middle of the call it would make a busy signal or disconnect. Wierd.
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