My boyfriend is on his third Droid X in 4 months. His first phone froze completely and he couldn't turn it back on. Verizon sent him a new phone and immediately that phone kept shutting off and restarting. Every so often he would have to take the battery out just to turn it on. So Verizon sent him a new phone. Before even using it he changed the battery to a brand new one. And it STILL keeps turning off and turning back on. I've had it with Verizon they keep saying, "oh well it shouldn't do that but let me press a couple buttons and send you on your way and make you come all the way back out here when it does it again..." which it will. And does. They say an update for the software is coming out in the next few days that I'm hoping will fix whatever retarded bug is in this poor programming. And if it doesn't, I will be going back to Verizon to demand a brand new phone and not a refurbished piece of crap. He has no antivirus, no task killer, no apps downloaded, and no linked email accounts and has factory reset his phone 4 times and this is still happening. What the hell is wrong with this before I break it?