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Thread: Gmail not working help please

  1. Junior Droid
    wielgot's Avatar
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    #1

    Gmail not working help please

    so it started a few days ago my gmail will not pull any new mail. If i open it and then hit refresh it will find the new mail but it will not do it by itself like it used to.

    any info would help

    thanks
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  3. Senior Droid
    Yakuzagang5's Avatar
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    #2
    Quote Originally Posted by wielgot View Post
    so it started a few days ago my gmail will not pull any new mail. If i open it and then hit refresh it will find the new mail but it will not do it by itself like it used to.

    any info would help

    thanks
    Under settings>account do you have it set to auto sync and to sync with gmail?
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  4. Droid Sensei
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    #3
    From the home screen: menu/settings/applications/manage applications/all (or Running)/Gmail/Clear Cache/Clear Data.

    The app will reset itself in a few seconds and should start working again.

    Good luck.
    Baton Rouge, LA
  5. Junior Droid
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    #4
    yes auto sync is on and so is gmail sync
  6. Droid Newbie
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    #5
    The exact same thing happened to me a few days ago. Intially, when I pulled up the settings>account menu, a message at the bottom stated that Ssync was having a problem and would be working again soon. Yesterday, that message was gone, and I was asked to fill in a Captcha for verification. All my sync buttons are "greenlighted" and Auto-sync is on, but my phone is still not automatically retrieving my Gmail. (FB updates, Twitter, and yes, even the ol' AOL email account, are all automatically syncing just fine.)

    So, yeah - any ideas?

    Quote Originally Posted by Yakuzagang5 View Post
    Quote Originally Posted by wielgot View Post
    so it started a few days ago my gmail will not pull any new mail. If i open it and then hit refresh it will find the new mail but it will not do it by itself like it used to.

    any info would help

    thanks
    Under settings>account do you have it set to auto sync and to sync with gmail?
    Last edited by jrb1138; 11-04-2010 at 08:24 AM.
  7. Droid Newbie
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    Bingo. Thanks!

    Quote Originally Posted by BayouFlyFisher View Post
    From the home screen: menu/settings/applications/manage applications/all (or Running)/Gmail/Clear Cache/Clear Data.

    The app will reset itself in a few seconds and should start working again.

    Good luck.
  8. Junior Droid
    peckeraz's Avatar
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    #7
    I am having the same issue. Since yesterday morning and I have performed the steps above and it has not fixed the problem. Any suggestions please?
  9. Master Droid
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    #8
  10. Droid Newbie
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    Yeah, after working ONCE following the steps above, mine has stopped again. Visiting the suggested discussion now...

    Quote Originally Posted by Steve H View Post
  11. Droid Sensei
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    #10
    Quite a while ago I had a persistent issue of Gmail not syncing and the clear data trick did not work. I then went to the Google website/inbox and reset/reinstalled my password on the gmail account. That worked for me then. I've had a few instances since then that were cured by the clear data approach.

    Good luck.
    Baton Rouge, LA

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