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Thread: Screen Unresponsive - annoying, phone useless

  1. Droid
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    #1

    Screen Unresponsive - annoying, phone useless

    I have a regular Moto Droid. After my bike ride today, my phone's screen becomes 100% unresponsive. i can't slide to unlock it. i already tried to take out the battery and restart, but that was useless. i can't pick up people's calls either.

    How do i go about fixing this? This isn't the first time. Will motorola warranty my phone?
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  3. What iDoesn't
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    Is there any physical damage to your phone?

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    Quote Originally Posted by Droid DOES!! View Post
    Is there any physical damage to your phone?

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    no, it was working just before the bike ride. it was raining, but the phone was in my waterproof jacket's pocket...

    Anyone know how long the moto droid warranty is? will i be covered?
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    I've got 8 refurbished phones off the warranty. I purchased my phone November 13th, 2010... It is now October 27th, 2010 and I had one replaced today.. So I'd bet you at least a year... With my 2nd to last Droid I noticed that whenever my phone got jumbled around, or my hands were slightly damp ( or sweaty) my screen became unresponsive for a long period of time, but it would eventually come back.
    Last edited by Orchi; 10-27-2010 at 10:43 PM.
  6. What iDoesn't
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    Quote Originally Posted by LOUISSSSS View Post
    Quote Originally Posted by Droid DOES!! View Post
    Is there any physical damage to your phone?

    Sent from my Droid using DroidForums App
    no, it was working just before the bike ride. it was raining, but the phone was in my waterproof jacket's pocket...

    Anyone know how long the moto droid warranty is? will i be covered?
    Sorry, I fell asleep! Haha! Pop off your battery and check the two moisture indicators. If they're still white and white with red X's, you should be covered by Motorola's 1 year warranty.
    "If you think you know everything, you can't learn anything." -Robert Morris

    If you like my work or I have helped you out and you would like to help with the Droid DOES!! Wedding Fund, it is GREATLY appreciated!!
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    Quote Originally Posted by Droid DOES!! View Post
    Quote Originally Posted by LOUISSSSS View Post
    Quote Originally Posted by Droid DOES!! View Post
    Is there any physical damage to your phone?

    Sent from my Droid using DroidForums App
    no, it was working just before the bike ride. it was raining, but the phone was in my waterproof jacket's pocket...

    Anyone know how long the moto droid warranty is? will i be covered?
    Sorry, I fell asleep! Haha! Pop off your battery and check the two moisture indicators. If they're still white and white with red X's, you should be covered by Motorola's 1 year warranty.
    i only see 1 circle thats white with red x's. where is the 2nd one supposed to be?
  8. What iDoesn't
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    Quote Originally Posted by LOUISSSSS View Post
    Quote Originally Posted by Droid DOES!! View Post
    Quote Originally Posted by LOUISSSSS View Post

    no, it was working just before the bike ride. it was raining, but the phone was in my waterproof jacket's pocket...

    Anyone know how long the moto droid warranty is? will i be covered?
    Sorry, I fell asleep! Haha! Pop off your battery and check the two moisture indicators. If they're still white and white with red X's, you should be covered by Motorola's 1 year warranty.
    i only see 1 circle thats white with red x's. where is the 2nd one supposed to be?
    One is on the phone, behind the battery; the other is on the battery itself.
    "If you think you know everything, you can't learn anything." -Robert Morris

    If you like my work or I have helped you out and you would like to help with the Droid DOES!! Wedding Fund, it is GREATLY appreciated!!
    http://bit.ly/ro3alQ
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    Quote Originally Posted by Orchi View Post
    I've got 8 refurbished phones off the warranty. I purchased my phone November 13th, 2010... It is now October 27th, 2010 and I had one replaced today.. So I'd bet you at least a year... With my 2nd to last Droid I noticed that whenever my phone got jumbled around, or my hands were slightly damp ( or sweaty) my screen became unresponsive for a long period of time, but it would eventually come back.
    similar problem as mine. which sucks balls. how can they design a complete touch screen reliant phone that can't work with slightly damp hands. its been over 8 hours since the phone has been 100% dry, sitting on my desk. the screen is STILL unresponsive. i can't even slide to unlock it.

    are the newer motorola phones like this also?
  10. Droid
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    Quote Originally Posted by Droid DOES!! View Post
    Quote Originally Posted by LOUISSSSS View Post
    Quote Originally Posted by Droid DOES!! View Post

    Sorry, I fell asleep! Haha! Pop off your battery and check the two moisture indicators. If they're still white and white with red X's, you should be covered by Motorola's 1 year warranty.
    i only see 1 circle thats white with red x's. where is the 2nd one supposed to be?
    One is on the phone, behind the battery; the other is on the battery itself.
    i see, its a small rectangle of white with red x's. Does this mean no water damage and still covered under warranty?
  11. What iDoesn't
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    You should be fine then. They would be pink/red with moisture damage. I've actually talked/texted on mine in the rain and never had an issue with the screen so I wouldn't really say its a design flaw. Unless I actually managed to escape Murphy's Law for once...? Haha!

    Quote Originally Posted by LOUISSSSS View Post
    Quote Originally Posted by Droid DOES!! View Post
    Quote Originally Posted by LOUISSSSS View Post

    i only see 1 circle thats white with red x's. where is the 2nd one supposed to be?
    One is on the phone, behind the battery; the other is on the battery itself.
    i see, its a small rectangle of white with red x's. Does this mean no water damage and still covered under warranty?


    Sent from my Droid using DroidForums App
    "If you think you know everything, you can't learn anything." -Robert Morris

    If you like my work or I have helped you out and you would like to help with the Droid DOES!! Wedding Fund, it is GREATLY appreciated!!
    http://bit.ly/ro3alQ

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