HELP!!! phone restarts constantly and locks up often

[mgraves8]

what would cause this. phone is on. . . then restarts w/ out any apparent reason. .. . even does this when i'm using it. . . . also, can be doing something. . . messaging or browsing on the market and it will lock up.. . . can't do anything with it. . . . very frustrated. PLEASE HELP

[NVtornado]

Minre was doing the same thing along with the browser closing. I took it back to Best Buy got a replacement and the new one works great.

[kennyg23]

My first one did the exact same thing at the store trying to activate it. They replaced it for me with a brand new one that works great.

[jakens84]

Just get a replacement...it's expected that there will be some defects.

[Neutrax]

I bought the phone yesterday. about 2 hours after i got it home i was trying to send an email and it locked up and restarted all by it self. later last night was trying to open the browser and it locked up completely still had sound functioning but the screen was black. just about 5 min ago it happend again ending a call was talk to someone said cya looked to hang up and screen was black and unresponsive tried unlock button on top and wouldnt do anything 3 battery pulls in just nearly 26 hours that i have had this. Is this going to be an issue should i scrap it and something else or what can be done to fix this

[kennyg23]

The phone has a 1 year warranty, so get it replaced for now and when they come out with an updated version if yours is still broken, have them replace it again with that.

[boomguy]

Just bad QC on Mototola's part - take it back and get a new one.

[mgraves8]

Thanks guys. Went back to the store and swapped phones. No problems now.

[SwordOfWar]

I'm having problems too. Seems this thing has restarted about 10 times since I've been sitting at the computer. It can be during normal navigation and sometimes even with the phone being idle on my desk. I also noticed the phone restart when the sales guy was activating it. He turned his back to me trying to hide it but I noticed it anyway, not knowing it was going to continue restarting so often.

I suppose I might have to replace mine as well.

EDIT: I'm going to try the factory reset first, if that doesnt work by tomorrow afternoone, I'll get a replacement. I have hear some users had good luck just by using the factory reset option.

UPDATE: About 30 minutes later. Have not had any lock ups or restarts yet. Seems like this might have actually fixed the problem. Recommend trying this before going for a replacement, as it could be a simple install/software error. It did force restart on activation at the store, so this is makes sense.

The phone will auto download your apps and contacts after you login to your gmail account. You will lose custom settings on your apps (and the phone) though. The background picture still remained set for me though.

Will update later if I remember, seems like this fixed it though. Peace =]

[Switchback]

Yup, I had the exact same issues, just got a new phone, now runs great.