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Thread: Dropped calls with long hair?

  1. Droid Newbie
    torresdavid's Avatar
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    #11

    Experiment: Droid doesn't work with people with long hair

    I can vouch for this, this exact thing is happening to my girlfriend. You can do a simple experiment to repeat this bug on your phone, you will need a test subject (with hair):

    1) Go into a call (you can call your voice mail).

    2) Put the phone right up to your subject, if your subject has long hair, you can go ahead and put the phone next to the subject's ear but **make sure that his/her hair is between the phone and his/her ear**. You can also just put the phone on top of your subject's head!

    3) If you giggle the phone you will notice that the Droid's screen will periodically light up, indicating that it is unlocked and subject to accidental key presses. In normal operation the proximity sensor should keep this from happening. (NOTE: By "giggling" I mean, try and move the phone a few millimeters up and down and side to side.)

    4) Now for the control part of the experiment : Try this same experiment up against your subjects ear **make sure there is no hair in between the ear and the phone**. You will notice that the phone screen stays dark, meaning it's locked, working as normal and not subject to accidental key presses.
  2. Droid Newbie
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    #12
    I am a new Droid user - female - with long hair - and this happens to me a lot!!!!
    So, so annoying - - - Not sure if it has anything to do with long hair though....???
    Can anyone - give another reason as to why when your talking - the mute button suddenly is activated??? Is there some way to avoid that from happening???
  3. Droid Newbie
    torresdavid's Avatar
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    #13

    temporary solution to the hair issue...

    Jessieo, I'm pretty sure at this point that long hair seems to be interfering with the proximity sensor that locks your phone when you are in a call. In my girlfriend's case, she found that she stopped dropping calls if she made sure to put the phone up to hear ear and under her hair.

    This is hardly an acceptable solution to the problem, but it's what seems to be working... =\


    also you can check out the following thread to see what other have been saying about this issue...

    http://www.droidforums.net/forum/tec...html#post64871

    Quote Originally Posted by Jessieo View Post
    I am a new Droid user - female - with long hair - and this happens to me a lot!!!!
    So, so annoying - - - Not sure if it has anything to do with long hair though....???
    Can anyone - give another reason as to why when your talking - the mute button suddenly is activated??? Is there some way to avoid that from happening???
  4. Droid Newbie
    batichica's Avatar
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    #14

    Same issue with sensor

    I have longish hair and have the same problem, but it doesn't seem to matter if the phone is on my ear or hair. It always does it. It actually seems to do it more when it's on my ear vs hair. I'm so tired of dropped and muted calls and buttons being pushed!
  5. Junior Droid
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    #15
    This sounds kinda skewed to me. I have long, thick hair and although I always push my hair back to keep the caller as close to my ear as possible -- okay, I do have focus issues -- I've never ever had a dropped call.

    I can't help but wonder if it's just coincidence. Perhaps long and short-haired people have had dropped calls. Just curious.
  6. Master Droid
    smokiedabong's Avatar
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    #16
    I have long , dark hair and for the last 10 minutes I tried to replicate this and couldn't . Is the hair blond , or does it have any chemicals added like hair color ?
  7. Droid
    deadernie's Avatar
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    #17
    Quote Originally Posted by torresdavid View Post
    I can vouch for this, this exact thing is happening to my girlfriend. You can do a simple experiment to repeat this bug on your phone, you will need a test subject (with hair):

    1) Go into a call (you can call your voice mail).

    2) Put the phone right up to your subject, if your subject has long hair, you can go ahead and put the phone next to the subject's ear but **make sure that his/her hair is between the phone and his/her ear**. You can also just put the phone on top of your subject's head!

    3) If you giggle the phone you will notice that the Droid's screen will periodically light up, indicating that it is unlocked and subject to accidental key presses. In normal operation the proximity sensor should keep this from happening. (NOTE: By "giggling" I mean, try and move the phone a few millimeters up and down and side to side.)


    I've got long hair but none of these problems. Maybe test the proximity sensor with the. test app from the market? BTW, still haven't been able to make the phone giggle. LOL
    4) Now for the control part of the experiment : Try this same experiment up against your subjects ear **make sure there is no hair in between the ear and the phone**. You will notice that the phone screen stays dark, meaning it's locked, working as normal and not subject to accidental key presses.
    . No problems here. Got long hair too. How do you make the phone giggle? LOL
  8. Droid Ninja
    Hugh Jass's Avatar
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    #18
    Quote Originally Posted by torresdavid View Post
    3) If you giggle the phone you will notice...
    I think I re-read that about 34 times before I figured out what you were actually trying to say. I thought at first it was bad grammar, "If you giggle, the phone.." and I was like WTF.

    >.>
  9. Master Droid
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    #19
    I was informed this phone uses capacitve sensing to detect touch or movement. From what I understand the phone uses the skin's weak electrostatic charge to detect movement and user manipulation. Once the finger or skin is removed the electrical curcuit is broken.

    Anything that blocks the connection such as a glove, clothes, possibly hair may not allow for user manipulation. Also, continuous movement (which would pull the phone away from the skin...such as walking) may also "break" the connection.

    Just a theory, at first I thought the screen used thermal sensing, but was quickly informed otherwise. This would make more sense of course.

    I've also noticed that when I have a beard I tend to lose calls. My wife use to also answer her phone thru her hair and had the same result.... sense keeping it in contact with our skin we haven't had any problems..

    Anyone has any other hypothesis???? I could be wrong
  10. Administrator
    cereal killer's Avatar
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    #20
    I just posted in another thread about this issue. It is known and documented on Motorola's site that long hair interferes with the proximity sensor while in calls.

    I am on my Droid so I can't link it but the info has been out for some time.
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