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Thread: Droid spontaenously wipes e-mail configuration

  1. Droid Newbie
    Barbara1004's Avatar
    Member #
    Join Date
    Jul 2010
    Droid Razr

    $29 plan and Exchange

    I've had my Droid X since 7/15, with the $29 data plan. I've also set up a personal pop3 account as well as my corporate Exchange account. I've never had a problem with the pop3, but have had to reinstall the Exchange account 2x, but i'm getting good at it now!
  2. Droid Newbie
    parttimer428's Avatar
    Member #
    Join Date
    Sep 2010
    Samsung Captivate
    I know this is a thread from the dead but I just did a search. I am on my second Samsung Captivate. My first one was all sorts of hosed. It would lose email config for Exchange once a week, sometimes stop getting text messages, and the GPS never worked. I am on ATT with my phone. I now have a client with a Droid Incredible that has lost email config twice in one week!
  3. Droid Newbie
    jwbryson1's Avatar
    Member #
    Join Date
    May 2012
    Droid Incredible 2
    Quote Originally Posted by BGK View Post
    Out of nowhere, some time yesterday morning, my Droid deleted the configuration for all my non-GMail accounts. Around 10:30ET, I selected the email shortcut to check my personal POP3 account, and I was greeted with the e-mail setup wizard, rather than a list of accounts. I power-cycled the phone, but the configuration didn't come back.
    I had the exact same thing happen to me but also my Gmail accounts. My desktop link to "email" takes me to the setup wizard but I have not yet reentered all my information for my 3 accounts. WTH? Can anybody tell me how to fix this or what's going on?

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