I bought my FIRST one on Nov 13th.....from the very beginning the earphone jack did not work....I bought it at best Buy and they said to fix it would mean sending it out and wait a month to get it returned from repair.
I decided to live without it.
Then in May, the phone simply blew up...everything quit and it would not take a charge...sent it to repair...waited a month and it came back and now no one could hear me when I spoke into it...all they could hear was muffled sounds.
Took it back and the swapped me out for a new one two weeks ago.....and the NEW one had the same problem...my voice was muffled and static.
Took it back yesterday and they gave me a new one again......same problem.
This is absurd....I should NEVER have left the safe confines of HTC....