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Thread: Broken Keyboard

  1. Droid Newbie
    shawth692's Avatar
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    #1

    Broken Keyboard

    For some reason, my droid's physical keyboard has certain typing problems. Either the letters i type dont type at all or they double type. I get a message looking like: Heey hw are youu (hey how are you). Anyone else have this issue or know how to fix it?
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    christim's Avatar
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    #2
    How long have you had your phone for?
    When did this first start occurring?
    Did Verizon have anything to offer?

    If your phone is stock you could try a factory reset if removing recently added apps doesn't do the trick. If that doesn't fix it then there could be a hardware issue and Verizon would swap you out for a replacement phone. I've seen lots of issues but this isn't a common one I've seen.
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  4. Droid Newbie
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    #3
    I've had my phone from since about a month after launch. The problem began about a month or two ago and haven't contacted verizon yet. Does a factory reset delete everyone off my phone or just select things?
  5. Droid Newbie
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    #4
    I've recently been having the same problem, that's how I ended up finding this thread. If anyone knows a way to fix this, help would be much appreciated.
  6. Droid Ninja
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    #5
    a factory reset will delete everything in the /data partiton (all user installed apps and their associated data). This may be a pain in the butt if you use the physical keyboard a lot but it doesnt really affect the functionality of the the phone that much since you can still use the virtual keyboard.
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  7. Droid Newbie
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    #6
    After a couple hours of searching I finally managed to find this

    http://www.gaebler.com/Motorola-Verizon-Droid-Physical-Keyboard-Repeating-Letters-Problems.htm{/URL]

    Don't know if it works yet though.

    EDIT: Didn't work for me
    Last edited by Zilcho; 06-25-2010 at 12:23 PM.
  8. Senior Droid
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    #7
    Mine does the same thing. Thinking about getting a warranty swap at VZW, and whether or not that fix works doesn't really help much since you would have to disable the software keyboard which i like to use for one handed responses :/
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    #8
    I had the same issue with my phone. I bought my Droid the day it was released. I went to Verizon, told them about it and they 2-dayed me a new phone. No questions asked. That was about 4 months ago.

    The replacement phone is starting to do the same thing. The letter "H" won't work unless I press extra hard. Then, I'll get 2 H's.

    I use my keyboard about 90% of the time. I'm thinking that the design isn't very durable.

    I was considering going back to Verizon to get a fresh one but rumors are swirling that Asurion will be offering the Droid X/Incredible (possibly Droid 2) as a replacement in the near future. I'll wait and see how that pans out.

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