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Thread: Gmail Sync Error & Corporate Exchange Not Syncing

  1. Junior Droid
    zebrajeb's Avatar
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    #1

    Gmail Sync Error & Corporate Exchange Not Syncing

    OK - I've got two problems. Had the Droid since January and no problems until now (other than a mounting problem with W 7 - 64 bit).

    1. Google sync is always showing an error on the phone. I've tried removing battery, unchecking and re-checking sync boxes, etc. Still get a sync error. Not sure what isn't syncing either. It always says "sync failed" or "Sync is currently experiencing problems. It will be back shortly."

    2. I use Microsoft at work on an Exchange Server. Until recently, my MS calendar, contacts and e-mail synced OK with the phone. Now, the "Corporate" calendar doesn't sync with the phone! Contacts and e-mail continue to sync OK.

    Any suggestions for either of these problems?

    Thanks

    John
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  3. Master Droid
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    #2
    Not sure on the exchange issue but the gmail one is an easy fix.

    from the home screen go to Menu>Settings>Applications>Manage Applications>Menu>Filter>All>Gmail Storage>Delete Data

    Just clears all you gmail stored locally on the phone so it will have to redownload it all. A stuck or corrupt messages will hang up the sync like that.
  4. Junior Droid
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    Vitticeps - I tried that but it still gives a sync error for gmail. Tried it a couple of times.

    John
  5. Master Droid
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    Did you try clearing the data in both Gmail Storage and Gmail?

    If you clear the Gmail one too it will reset all your gmail settings back to default, just fyi. so you'll have to set your notification preferences back up and such.
  6. Junior Droid
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    #5
    Quote Originally Posted by Vitticeps View Post
    Did you try clearing the data in both Gmail Storage and Gmail?

    If you clear the Gmail one too it will reset all your gmail settings back to default, just fyi. so you'll have to set your notification preferences back up and such.
    OK - seemed to work. Synced up fine. However, several hours later it is back to not syncing calendar and showing and error. Any other thoughts?

    Thanks

    John
  7. Master Droid
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    #6
    For exchange, you might need Touchdown app ($9.99).. I bought it and it works great....
  8. Junior Droid
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    #7
    Quote Originally Posted by Gremlin View Post
    For exchange, you might need Touchdown app ($9.99).. I bought it and it works great....
    Tried Touchdown on a trial basis. However, Droid is supposed to sync calendar, contacts and e-mail with my Exchange server and has done so for 4 months. Now, it has stopped syncing the calendar. That's my issue - why did it stop and how do I fix it?

    Thanks

    John
  9. Droid Ninja
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    #8
    Try clearing calendar storage same as you did with gmail storage.
  10. Junior Droid
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    #9
    Quote Originally Posted by aminaked View Post
    Try clearing calendar storage same as you did with gmail storage.

    Well, it synced up and doesn't show any error! Will see how it works over the next few days.

    Thanks!

    John
  11. Master Droid
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    #10
    Zebra: What exchange server version are you using? Well it has never worked for me..
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