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Thread: Phone doesn't ring

  1. Droid Newbie
    gaiam's Avatar
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    66677
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    May 2010
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    3
    Phone
    HTC Eris Droid
    #1

    Phone doesn't ring

    Hello All,
    My husband and I just got HTC droids a few weeks ago, prior to coming to Alaska for the summer. When we arrived in Anchorage (extended network for Verizon), we noticed that our phones would only ring for a few seconds, not even long enough to get them out of our pockets to answer. Sometimes calls even went straight to voicemail without ringing.
    Now we are out in the bush (no data service, just basic phone coverage) and they don't ring at all. We've been here 4 days and only 1 call has come through (out of dozens). When I call from another phone it rings 2-3 times and goes to VM and the droid never sees the call. It does alert me when I get a VM. We have a 3rd person on our plan and he has an older flip-phone. His works just fine.
    Verizon has been no help. They can't/won't extend the ring time (they claim they can only do that in our "home area" which is Massachusetts...), and have no further suggestions - basically it's not their problem because we're using another company's network (event though one of their phones works and they claim the droid should be no different). I have tried upping the frequency with which the phone checks for new signals (as per instructions on this forum), but it didn't make a difference.
    Any suggestions very welcome! I'm about to spend several hundred dollars to buy old phones down in Oregon, have them programed to our account by a friend, and shipped overnight to us to see if that helps, but I don't even know if it will solve the problem. Help!
    Thanks,
    Gaia
  2. Droid Ninja
    aminaked's Avatar
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    25714
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    Jan 2010
    Location
    California, USA
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    Phone
    Droid
    #2
    I live in regular old civilization and my phone went straight to voicemail a couple times last week. Happens on at&t too. These things can be flaky. Suggestions:

    -Make sure your ringer is on.
    -Situate your phone so that it has the best reception.
    -Pray that other VZ customers in your area aren't "hogging all the circuits"
  3. Droid Ninja
    JCo352's Avatar
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    36721
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    Feb 2010
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    Texas
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    Droid A855
    #3
    Have you tried *228 option 2?
    FroYo
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  4. Master Droid
    drivinfocused's Avatar
    Member #
    38308
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    Feb 2010
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    Niagra of the West(Twin Falls, Idaho)
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    Phone
    S4
    #4
    Quote Originally Posted by JCo352 View Post
    Have you tried *228 option 2?
    beat me to it!!!

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