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Thread: please help cant login

  1. Droid Newbie
    droid1234's Avatar
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    #1

    Unhappy please help cant login

    i have the droid and it says toomany password attempts and to login with my google username(email) and password, iv tried evry email i have and password and i tried changing my password and that still didnt work?? iv tried googles login recovery.... no help. i called verizon and they told me to contact google and google says they dont take phonecalls anymore and to use the online service they have but it was no help???

    can anyone help me i just got this thing yesterday and i havent been able to use it..

    thanks
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  3. RS Admin
    christim's Avatar
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    #2
    Quote Originally Posted by droid1234 View Post
    i have the droid and it says toomany password attempts and to login with my google username(email) and password, iv tried evry email i have and password and i tried changing my password and that still didnt work?? iv tried googles login recovery.... no help. i called verizon and they told me to contact google and google says they dont take phonecalls anymore and to use the online service they have but it was no help???

    can anyone help me i just got this thing yesterday and i havent been able to use it..

    thanks
    Is there a Verizon store nearby? They should be able to get it set up. I'm surprised Verizon had you call Google.
    Chris

    If you apply a rom or theme - backup first!
    If you don't know how to backup...Stop until you do.
    hint: I name my backups like this: sg6.0_20100428 or ss4.2_20100626 to easily find them later. rom and date.


    Have a Problem, Click here to Visit the Rescue Squad
  4. Droid Newbie
    droid1234's Avatar
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    well they said because its asking for my google login info that i had to call them but u cant call em
  5. RS Admin
    christim's Avatar
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    #4
    Quote Originally Posted by droid1234 View Post
    well they said because its asking for my google login info that i had to call them but u cant call em
    You might be able to reset the phone again, holding down X while rebooting and then when the bootloader screen comes up reset the system but you shouldn't have to do this. I'd call Verizon right back up and get a different rep on the phone.

    Can you log into your gmail account on the web?
    Chris

    If you apply a rom or theme - backup first!
    If you don't know how to backup...Stop until you do.
    hint: I name my backups like this: sg6.0_20100428 or ss4.2_20100626 to easily find them later. rom and date.


    Have a Problem, Click here to Visit the Rescue Squad
  6. verian
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    verian's Avatar
    #5
    Setup a decoy gmail account and see if you can get the new account to sync to the phone. If not then you know its not user error and can really start busting heads with your phone calls. If I does sync then the original problem is probably caused by you missing a step or entering data wrong.
  7. Droid Newbie
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    #6
    yes login online is good just not the phone
  8. Droid Newbie
    droid1234's Avatar
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    #7
    i tried the dummy account a few times, still didnt work.. im on the phone as we speak on hold... they r transfering me to another rep. well see? i think that other guy was just being a dick

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