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Thread: Motorola Droid email issues

  1. Junior Droid
    allenbirnbach's Avatar
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    #1

    Motorola Droid email issues

    I've been having an ongoing problem where my Droid stops capturing email. I called Verizon, and was put in touch with Motorola. Their solution was to shut down the phone, pull the battery, wait 30 seconds, reinstall the battery and relaunch the phone. This seems to clear up whatever the snag is, and messages flow back in again.

    However, this is happening, and I'm not exaggerating at least once a day. Very frustrating because I never know when there is just a lapse in new messages, or the phone has stopped pulling in new messages.

    Is anyone else experiencing this? Can't decide if this is a general Droid issue, or specific to my unit and I need to have it replaced.
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  3. Droid Ninja
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    #2
    What email client are you using: stock email app, k9, gmail?
  4. Junior Droid
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    #3
    i have the same issue where i will not receive any e-mails at all, even if i go into the app and hard refresh it
    im using the gmail app and the stock email (for hotmail account)

    the only way to recieve my emails is to restart the phone which is very annoying

    any ideas
  5. Droid Ninja
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    #4
    Gmail is having some problems today as talked about here: http://www.droidforums.net/forum/dro...sh-delays.html

    Hopefully, that's what is causing the problem. If not, then I'm afraid of the alternative...that the 2.1 update didn't fix the email sync bug(s). When you're in the gmail app can you see any error text like "cannot sync error"?
  6. Master Droid
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    #5
    Sounds like the guy that helped you doesn't realize this isn't a Blackberry. Sure that solution may work, but I'm sure that there are more logical solutions to this issue. I've never had any reason to pull the battery out of my phone, other than to get to the SD card, which I had no reason to remove, but felt like doing so just to play with everything.

    Check over your sync settings and do a manual sync, not a refresh, from the Accounts & sync menu. You might also try killing the app if you happen to already have a task killer, and restart it. If you don't you could also try going to Settings>Applications>Running services and if you see SyncManager running, touch it, kill it, and reopen the Email app so that it restarts itself. If none of these options work it sounds more like a software defect than some coincidental network issue. I have no idea about Blackberry/RIM but I refuse to believe Google would ever allow a mobile product to be branded with their name that required such a primitive means of troubleshooting.
    Last edited by Sweettooth; 04-07-2010 at 03:10 PM.
  7. Senior Droid
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    #6
    I have the same problem. Sometimes also when I delete an e-mail from my POP3 account it refreshes like 15 minutes later. I made sure that I have the option turned on to delete from the server. One e-mail I did this 3 times and it kept coming back in my inbox. The only way to remove it was to load outlook on my computer and download it off the server. =/
    Current HTC Thunderbolt BAMF stripped

    Retired Motorola Droid 1
  8. Junior Droid
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    #7
    My email server is everyone.net. Although gmail is on this phone, I do not use it. I have had the same experience with deleted mail coming back, but my real concern is the emails not coming in.

    I suppose the next time this problem occurs I can try the task killer approach. Very disappointing to have such a sophisticated phone and have such a basic issue. The whole reason for going to a smartphone was for email access. Arghh.
  9. Junior Droid
    clinhart's Avatar
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    #8

    Droid Error "Email (processcom.android.email) has stopped"

    I have trouble with both imap and pop email messages coming in from my personal email through GoDaddy. I have talked to them - it is not any server settings or issues. My gmail is 90% of the time pretty instantaneous. But my personal emails either never come in - even if I manually refresh them - or if I turn off the phone & turn back on, then may get a few come in. But I get several times a day - most likely when it is trying to get the emails - the following error:
    Sorry! The application Email (processcom.android.email) has stopped unexpectedly. Please try again. [Force Close]
    This appears to me to be a software issue?? Anybody know what this is and how to fix it? Thanks for any help.
  10. Junior Droid
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    #9

    Motorola Droid Email issues

    I'm thinking to have my personal email forwarded to gmail to get around some of these issues. For those using gmail, any feedback on how gmail works, particularly with dealing with spam? What about attachments? Is there a limit to the size inbound and outbound?
  11. Junior Droid
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    #10

    Forwarding to Gmail

    Because I am not getting my emails, I have them forwarded to my gmail
    account. They arrive pretty fast. I do not know the limitations gmail has
    which has not been an issue so far for me. I believe no problems in size.
    However, it is very frustrating to have to forward just to get my emails -
    I have multiple email addresses for both personal and work. Would love
    to keep them separate. Hoping this can be corrected.
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