DroidForums.net is the original Verizon Android Forum! Registered Users do not see these ads. Please Register - It's Free!
Results 1 to 8 of 8

Thread: touch tone entry doesn't work

  1. Droid Newbie
    adamcanderson's Avatar
    Member #
    49247
    Join Date
    Mar 2010
    Posts
    4
    Phone
    moto droid
    #1

    touch tone entry doesn't work

    i've noticed that when an automated phone system, like southwest airlines or a bank, asks me to enter an account number, when i type it in, using the on screen keypad, the phone system does not recognize it. after i try three times, i get sent to an operator.

    has anyone else had this problem? is there a setting i haven't found?

    help please. thanks,
  2. Droid Sensei
    LtKen's Avatar
    Member #
    31927
    Join Date
    Jan 2010
    Posts
    2,637
    Liked
    3 times
    Phone
    Rezound
    #2
    I've never had or heard of this problem and I have no issues getting automated systems to pickup touch tones. Have you installed any weird apps or modded your phone?
  3. Droid Newbie
    adamcanderson's Avatar
    Member #
    49247
    Join Date
    Mar 2010
    Posts
    4
    Phone
    moto droid
    #3
    no mods. no weird apps that i know of. anyone else?
  4. Droid Sensei
    LtKen's Avatar
    Member #
    31927
    Join Date
    Jan 2010
    Posts
    2,637
    Liked
    3 times
    Phone
    Rezound
    #4
    When did it start? Or has it always done it? Does it happen with ALL automated systems? Or just specific ones? If you're in a call, and you pull up the keypad and press buttons, can you hear the tone in the earpiece?
  5. Droid Newbie
    adamcanderson's Avatar
    Member #
    49247
    Join Date
    Mar 2010
    Posts
    4
    Phone
    moto droid
    #5
    i just tried another one to check. single response (1 for english, 2 for spanish) work fine. but it's the long account numbers that get messed up. this one asked if it was understanding me right. so i typed in 1223456. first it heard 12234556, adding an extra 5. i did it again and it heard 123456, missing the second 2, then, after i did it slowly, it heard 12234456, adding an extra 4. then i ran out of tries.

    so is it just that i'm doing it too quickly? no one else has had this problem?
  6. Droid Sensei
    LtKen's Avatar
    Member #
    31927
    Join Date
    Jan 2010
    Posts
    2,637
    Liked
    3 times
    Phone
    Rezound
    #6
    The phone should be able to keep up, but you might be working faster than the computer system on the other side can keep up. I'm mashing away at the keypad on mine as fast as my thumbs will let me go, and it's got no problem keeping up. I suspect it's not the phone, but the computer on the other end.
  7. Droid Newbie
    syrnick's Avatar
    Member #
    56950
    Join Date
    Apr 2010
    Posts
    1
    Phone
    Motorolla Droid
    #7

    Angry I have exactly the same problem

    I'm second here.

    I can't reliably use the touchtone. Even voicemail doesn't really respond. Sometimes I get a couple tones in, but then it gets stuck. I once spend an hour trying to dial to a phone card.

    Thinking of the mods, I do have the original screen protection film, but it shouldn't be the issue.

    The phone app receives the key presses and shows them on the screen, but it doesn't send the tones. Instead it waits for a random interval and then spits all tones at super-fast speed. The server usually never catches up with it.
  8. Droid Newbie
    magnetic99's Avatar
    Member #
    88874
    Join Date
    Jul 2010
    Posts
    3
    Phone
    Motorola Droid A855
    #8

    Make that 3!

    same here, i cant call into my company's conference lines because it often doubles up the touch tones. so 424678 becomes 442244678 or something that wont work. finally i give up and use a different cell phone but i dont want to carry two fones!

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Mic doesn't work sometimes
    By cchhiipp in forum Android General Discussions
    Replies: 13
    Last Post: 05-18-2011, 01:00 AM
  2. Alt Key doesn't always work
    By sudermatt in forum Motorola Droid
    Replies: 3
    Last Post: 01-18-2010, 09:44 AM
  3. Inbox doesn't work...
    By sjleader in forum HTC Droid Eris
    Replies: 1
    Last Post: 01-12-2010, 02:46 PM
  4. Audible touch tone stopped working?
    By Twoo in forum Android General Discussions
    Replies: 4
    Last Post: 12-07-2009, 06:30 PM
  5. Droid doesn't always respond on first touch
    By mitchb2 in forum Android General Discussions
    Replies: 5
    Last Post: 11-29-2009, 10:19 AM

Search tags for this page

can't enter number tones call android phone

,
can't use keypad in automated call htc
,

cant use touch toneson android

,

keypad not working on automated calls galaxy s3

,

my cell phone does not send tone when you press the keypad

,

phone wont do touch tone now

,
samsung centura touch tones not working
,
touch tone phone not working
,

why wont my number keys work in automated calls

,

why wont phone work with touchtone

Click on a term to search our site for related topics.

Tags for this Thread

Find us on Google+