Here's my problem and I hope someone can help.
Yesterday my email was loading onto my phone with no issues. I was able to send and receive emails from my cox.net account
This morning I noticed I did not get any alerts that I had email, and I know that there were new emails on the server. I tried to use the email icon on the phone and the message comes up that my emails are loading but it never loads.
I called verizon and the tech there told to delete the account and re-enter it. I did that and it did not help. He said that the issue then would be, that the port number is wrong and that I have to call my internet provider to get a new port number. But he has seen this with other customers with smart phones.
I called Cox Communications and they said it is a Verizon issue and they are not allowed to give out port numbers.
Did anyone have this problem?