Sync/Battery Problems - SOLVED

[BenB2362]

Unfortunately I'm not that lucky. I did the clear data and clear storage for the contacts, email and calender and rebooted. I've never used WIFI. Still sucks battery juice like a hungry baby with sync back on. I lose about 20% per hour and it gets pretty darn toasty. I turned off sync and charged it to 100% before bed last night and right now after several calls and web surfing I'm still at 80%. I'm naming this disease based on the symptoms as "S3"- Sync, Stinks, Stuck

After I tried the above without success I called Motorola support and was told to call Verizon. Called Verizon and they had me do a battery pull, *228 and option 1 - still S3. Verizon transfered me from support to warranty who suggested because I'm within the original 30 days I can get a brand new one and they suggested I not wait. I have till April 2nd to get a brand new one within the 30 days so I told them let me think about it. When I got my Droid we got another two so I wanted to compare their settings to mine and sure enough all three are set the same but I'm the only one having the issue. I'm calling Verizon now and I'm going to let them send me a new one.

I could try the factory reset but I don't think it's an acceptable fix. Clear and Reboot..sure...complete reset ... not so much.

Another thing I noticed was that my sync icon in the start bar never goes away while the other two Droid in the house only shows for a second or less every now and then. This could be a Google server issue since I've had several emails with attachments more than the other two phones but I'm not gonna play any further.

I'll probably duplicate this post into the other thread just for my own closure.

Forgot to mention that the Verizon rep questioned the battery as a reason for replacing the unit and also said he understood that although I could manually sync that it's key functionality to auto sync and would understand why I'd want one with the functionality that works. I haven't tried WIFI yet but I'd feel the same way if it ate my battery and other Droids didn't.

[aminaked]

I replied to your post in another thread, but here I see that it looks like you've cleared data for Calendar, Contacts, Gmail, Calendar Storage, Contacts Storage, and Gmail storage. I wonder which service keeps syncing. If you go to phone settings > Accounts & sync and click on each of your accounts under "Manage accounts" you will see each google service w/ a checkbox. Is there a sync icon next to any of these? If so, then we know which is the troublemaker.

That would narrow it down a bit. There are different ways to handle sync errors for each service. For example, I've read that if Contacts keep syncing, it might have something to do with: adding birth dates to contacts, adding pictures to contacts, or having contacts with no first/last name.