I got my droid a week ago and everyone that I call (including land-lines, VZ cell phones, and other carrier's cell phones) cannot hear me.
I called verizon customer support and they had me pull the battery while the phone was on, then called me and claimed that he could hear me just fine (I personally think he wasn't being entirely truthful). The tech recommended a factory-reset, but when I asked if my paid apps would be restored after a factory reset he said they would not and they would have to give me a credit (is this true?!?).
I have called my voicemail and tried to record a message and I can *barely* hear myself, unless I move the mic right in front of my mouth. I turned off voice privacy and tried the *228 option 1 & 2 with no change.
Has anyone experienced this issue? Any ideas? Is there a microphone sensitivity option that I am missing? I think I am going to the VZ store on monday to exchange the phone.
TIA for any help you can provide.