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Thread: Can't receive calls, home button not working, can't lock.

  1. Junior Droid
    iiiwildfireiii's Avatar
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    #1

    Exclamation Can't receive calls, home button not working, can't lock.

    First off, I am NOT ROOTED and I have not installed any new programs lately. Long story short, today my phone did what looked like a partial reboot or something while just laying on my desk. Afterwords, I was looking at it and noticed several problems:

    1. I cannot receive calls. I can make calls, but when anyone calls me, it will ring twice on their end and then go to voice mail. My phone does not react at all.

    2. My phone will not use the security grid. It will not enable either by widget or by going to the phones menu > security and enabling it. You can enable it, power phone off and back on and it goes right to the desktop. No lock screen period.

    3. The home and search buttons on the bottom of the phone do not function. They vibrate like they are working but will they will not do anything.

    4. And finally, when doing a long press on the power button, the airplane mode and other options do not appear. The only option available is the "Power Off" button.

    Please, if anyone has experienced this or has an idea on how to fix this issue or what caused it, please let me know.
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  3. Premium Member
    Sam's Avatar
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    #2
    Weird.. I don't know of any "safe mode" that it might be.. bump for a solution..
    -Respect is rule #1
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    -Not around as often as I used to be... Still, feel free to PM me if there is anything I can help with!
  4. Junior Droid
    iiiwildfireiii's Avatar
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    #3
    I know of someone who just posted this exact same problem today, but I believe he had it in the wrong section. I'll try and find a link for you. I wanted to get a more detailed problem here in the tech issues section to see if we could get a solution faster. This is a crazy one. My droid hasn't ever given me a fit since I bought it the week they came out.
  5. Droid Newbie
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    #4
    The same thing happened to my droid this afternoon. Anyone with any ideas?
  6. Premium Member
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    #5
    A gun in the hand is better than a cop on the phone.

    Only the Skilled Survive

    A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.

    Drill Sergeant Frick's Rules For Un-armed Combat.
    1. Never be unarmed.
    2. See Rule #1

    USMC rule # 23 of gunfighting: Be polite, be professional, but have a plan to kill everyone you meet.



  7. Junior Droid
    pstpolamalu43's Avatar
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    #6
    well im another person that had this EXACT same issue happen to me today. it seems like it was happened to many other people before, all pretty much at random times. i REALLY dont want to do a factory reset cause ill loose contacts music pics etc unless i save to my pc.

    i restarted at least 20 times today, pulled battery and all.

    Anyone with at least a reason why would be awesome.
  8. Droid Ninja
    Guchi's Avatar
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    #7
    Quote Originally Posted by pstpolamalu43 View Post
    well im another person that had this EXACT same issue happen to me today. it seems like it was happened to many other people before, all pretty much at random times. i REALLY dont want to do a factory reset cause ill loose contacts music pics etc unless i save to my pc.

    i restarted at least 20 times today, pulled battery and all.

    Anyone with at least a reason why would be awesome.
    you wont lose your contacts if you have them synced with google, and your music is on the sdcard so it will be fine
  9. Junior Droid
    iiiwildfireiii's Avatar
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    #8
    Well, I just went ahead and backed everything up with Astro on my SD card, then sync'd it to my PC and made a backup of THOSE backups. Crossed my fingers and pulled it like John Connor finding Skynet's power cord. It worked like a charm, although it was a little aggravating. Guess I'll have to change my reply from "Lucky" to "1" in the Factory Reset thread.

    As for the cause? ...Who knows? Kinda makes me wish it had a syslog or minidump file to review. Lulz.

    Maybe we could all post what apps we have installed and see if there is a commonality?
  10. Junior Droid
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    #9
    yea late last night i went and did a factory reset. all i did was just pull my SD card and reset it, then put the card back in and all my contacts automatically came back from gmail, and all my apps came back. i didnt do anything. it was awesome.

    so worked for me. and fixed the issue.
  11. Senior Droid
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    #10
    Just had to factory reset mine. Don't know why. I updated Sky Maps and Google maps last night, and about 5 other apps.

    To clarify: Same issue, search, home and no calls, as is topic. Tried reboots and battery removal, still no change.
    Last edited by Wraith; 03-19-2010 at 11:12 AM.
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