DroidForums.net is the original Verizon Android Forum! Registered Users do not see these ads. Please Register - It's Free!
Page 1 of 2 12 LastLast
Results 1 to 10 of 19

Thread: Email Force Closes, won't open any messages

  1. Droid
    otaku's Avatar
    Member #
    2148
    Join Date
    Nov 2009
    Location
    Orlando, FL
    Posts
    67
    Phone
    Motorola Droid
    #1

    Email Force Closes, won't open any messages

    I synced up my corporate e-mail account, all appeared to be well. For a few days it worked without issue.

    Now, whenever I try to open a message, I get an error message stating that the application will force close. I cannot open any mail messages. I tried removing/re-adding the account, same thing.

    Is this a known problem?
  2.  
     
     
     
  3. Droid
    otaku's Avatar
    Member #
    2148
    Join Date
    Nov 2009
    Location
    Orlando, FL
    Posts
    67
    Phone
    Motorola Droid
    #2
    After frantically searching online, I found the solution. Apparently removing the account doesn't necessarily remove all the data associated with it. Following the procedure from the link below worked:

    https://supportforums.motorola.com/thread/16336

    At any rate, I found a workaround.

    Go to Home>Settings>Applications>Manage Applications

    Click the Menu button and select "Filter"

    Select "Running"

    Scroll down to the "Email" application. Select "Clear Data"

    (This is effectively the same thing as deleting the account and starting over, however when I tried to delete/recreate the account using the UI, it didn't work. After deleting the information through the Application Manager, it appears that my email is working now.)
  4. Droid Newbie
    Keninlb's Avatar
    Member #
    4098
    Join Date
    Nov 2009
    Posts
    1
    Phone
    Enter Current Phone Here
    #3
    I am getting an error message that says:

    Sorry!

    The application Email (process com.android.email) has stopped unexpectedly. Please try again.

    Force close

    I have been through Verizon's customer service and tried all of the troubleshooting ideas...they referred me to Motorola and I have been through both Level 1 and Level 2 technical support and they have tried several troubleshooting ideas including the process you mention. Nothing has helped, the email works for a little while then I start receiving the error message again. BTW, one of the things we tried included resetting the device to factory default.

    Any ideas?
  5. Droid
    otaku's Avatar
    Member #
    2148
    Join Date
    Nov 2009
    Location
    Orlando, FL
    Posts
    67
    Phone
    Motorola Droid
    #4
    Did you try my troubleshooting tip?
  6. Junior Droid
    oscar's Avatar
    Member #
    3920
    Join Date
    Nov 2009
    Location
    NYC
    Posts
    18
    Phone
    Droid
    #5
    I had the same problem. I spoke to Verizon twice about it. They could not figure it out. I told them that after I deleted my Google, yahoo, and outlook account it worked fine for a day and then another message. They told me to do a factory reset and load one app a day and try that (which I think is ridiculous). I was going to do the reset, but she called me back and brought up the fact that I only have the $30 data plan and I need the $45 plan which I know that's not true but then she asked if I am syncing the calendar and contacts. Which I was, and then everything made sense. Both times I put stuff in the calendar I got that message I stopped syncing the calendar and contacts. It’s only been a couple of hours but its still working. I’m going to try tomorrow around this time to sync the calendar and hopefully it will crash and I strongly believe the will be the issue.

    If anybody has tried this please let me know.
  7. Droid
    otaku's Avatar
    Member #
    2148
    Join Date
    Nov 2009
    Location
    Orlando, FL
    Posts
    67
    Phone
    Motorola Droid
    #6
    Quote Originally Posted by oscar View Post
    I had the same problem. I spoke to Verizon twice about it. They could not figure it out. I told them that after I deleted my Google, yahoo, and outlook account it worked fine for a day and then another message. They told me to do a factory reset and load one app a day and try that (which I think is ridiculous). I was going to do the reset, but she called me back and brought up the fact that I only have the $30 data plan and I need the $45 plan which I know that's not true but then she asked if I am syncing the calendar and contacts. Which I was, and then everything made sense. Both times I put stuff in the calendar I got that message I stopped syncing the calendar and contacts. Itís only been a couple of hours but its still working. Iím going to try tomorrow around this time to sync the calendar and hopefully it will crash and I strongly believe the will be the issue.

    If anybody has tried this please let me know.
    Good work trying to track it down, and that may be the issue on your phone.

    On mine, the problem has not recurred. I've always been syncing both calendar and contacts. I went ahead and created a new meeting on my calendar to test, and I am still not having problems with the e-mail.
  8. Junior Droid
    oscar's Avatar
    Member #
    3920
    Join Date
    Nov 2009
    Location
    NYC
    Posts
    18
    Phone
    Droid
    #7
    otaku,

    I tried your solution yesterday and it only worked for one day. I think that it crashed after I tried syncing the calendar again today. I hope that I can sync the calendar but I would rather solve this problem, then rather have a synced calendar.
  9. Droid Sensei
    Dave12308's Avatar
    Member #
    4889
    Join Date
    Nov 2009
    Posts
    3,274
    Liked
    209 times
    Phone
    Droid Bionic
    #8
    Quote Originally Posted by oscar View Post
    otaku,

    I tried your solution yesterday and it only worked for one day. I think that it crashed after I tried syncing the calendar again today. I hope that I can sync the calendar but I would rather solve this problem, then rather have a synced calendar.
    I'd be willing to bet that one of your calendar entries has some corrupt data, for some reason. Maybe it isn't affecting Outlook, but for some reason crashes the Android email app. You could TRY copying all of your calendar data to a new calendar; deleting the entire original calendar; and transferring the new copy back to the original. Don't know for sure if this will help, but it could be worth a try.
  10. Junior Droid
    oscar's Avatar
    Member #
    3920
    Join Date
    Nov 2009
    Location
    NYC
    Posts
    18
    Phone
    Droid
    #9
    Quote Originally Posted by Dave12308 View Post
    Quote Originally Posted by oscar View Post
    otaku,

    I tried your solution yesterday and it only worked for one day. I think that it crashed after I tried syncing the calendar again today. I hope that I can sync the calendar but I would rather solve this problem, then rather have a synced calendar.
    I'd be willing to bet that one of your calendar entries has some corrupt data, for some reason. Maybe it isn't affecting Outlook, but for some reason crashes the Android email app. You could TRY copying all of your calendar data to a new calendar; deleting the entire original calendar; and transferring the new copy back to the original. Don't know for sure if this will help, but it could be worth a try.
    Dave
    All I did with the calendar is put in like one line of text nothing else I can't imagine that would corrupt the calendar. I am going to try to sync the calendar today again and see if I get that error again. I will report back later.
  11. Master Droid
    homemadehitshow's Avatar
    Member #
    1365
    Join Date
    Nov 2009
    Posts
    327
    Phone
    Motorola Droid
    #10
    I was getting this error on a hotmail account, no calendar for syncing I cleared the data as mentioned above and it's working for now. Time will tell.
Page 1 of 2 12 LastLast

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. how to open HTML email attachments?
    By jason_jm in forum Motorola Droid
    Replies: 7
    Last Post: 12-18-2010, 09:33 PM
  2. Gmail keep force closing
    By BlkSSon22s in forum Motorola Droid
    Replies: 2
    Last Post: 01-13-2010, 09:11 AM
  3. RingDroid Force Close error
    By Danthok in forum Android Applications
    Replies: 4
    Last Post: 12-05-2009, 11:07 AM
  4. Maps force close everytime
    By kidtelex in forum Android Tech Support
    Replies: 1
    Last Post: 11-23-2009, 03:41 PM
  5. Cannot Open Pop3 email attachments
    By Paul Taylor in forum Motorola Droid
    Replies: 0
    Last Post: 11-09-2009, 09:22 PM

Search tags for this page

android email won't load
,

android email won't open

,
droid email won't open
,
email will not open on droid
,
everytime i try to access my email on my droid, the applicat
,
k9 email messages wont open
,
mail application for android wont open
,
mail won't open on droid
,
my original mail application won't open on my android
,
yahoo mail on android wont open emails
Click on a term to search our site for related topics.
Find us on Google+