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Thread: Email message that won't send and can't delete it

  1. Droid Newbie
    wecroft's Avatar
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    #1

    Email message that won't send and can't delete it

    I composed an email with attached pic and sent it. I now get a warning notification icon at the top ofthe home screen. When I swipe it, a message appears stating "1 message not sent". when I tap that, I get a list which contains the description of the email. Tap that and get a message "Can't open Message",Message is currently being sent and is unable to be opened".

    No matter what I try, I am unable to delete this email. I can swipe the notification off the screen but it soon reappears.

    I even tried rebooting the phone and it still comes back.

    This is on a Razr Maxx.

    Anyone have any ideas?
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  3. Senior Droid
    dasanman69's Avatar
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    #2
    Quote Originally Posted by wecroft View Post
    I composed an email with attached pic and sent it. I now get a warning notification icon at the top ofthe home screen. When I swipe it, a message appears stating "1 message not sent". when I tap that, I get a list which contains the description of the email. Tap that and get a message "Can't open Message",Message is currently being sent and is unable to be opened".

    No matter what I try, I am unable to delete this email. I can swipe the notification off the screen but it soon reappears.

    I even tried rebooting the phone and it still comes back.

    This is on a Razr Maxx.

    Anyone have any ideas?
    Try wiping the cache and force closing the app from the settings menu. If that doesn't work wipe the app data.
  4. Droid Newbie
    wecroft's Avatar
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    #3
    Thanks. I ended up having to "delete all data" then had to re-enter my email accounts.

    When I just cleared the cache, the offending email and warning returned.
  5. Senior Droid
    dasanman69's Avatar
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    #4
    Quote Originally Posted by wecroft View Post
    Thanks. I ended up having to "delete all data" then had to re-enter my email accounts.When I just cleared the cache, the offending email and warning returned.
    You're welcome. Happy to help.

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