About two hours ago my phone was charging, then I ate some dinner, came back and it was stuck at the green "htc" symbol. I called verizon, but they're pretty much useless. I don't understand what "rooted" and "unrooted" means, so speak to me in retard language. My phone is completely stock, it's not damaged whatsoever and it just randomly did this. It's an HTC Rezound and I need help fixing this.. My phone is a necessity.. My boot screen says something like this:
*** LOCKED ***
VIGOR PVT SHIP S-ON RL
Apr 12 2012, 16:47:46
Please help me.. This is such bull****..