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Thread: Battery completely dead, will not charge or power on, Question Mark on Screen

  1. Junior Droid
    cryztal6's Avatar
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    Droid Razr
    #1

    Battery completely dead, will not charge or power on, Question Mark on Screen

    Help!
    The battery on my Droid Razr completely died. Now I am unable to charge or power it back on. It has a white Question Mark on the screen. I have read through the forums looking for the best solution. It seems I may need a factory power cord to charge it now. I am able to open the boot menu but I'm not sure if I should be trying something in there. Please tell me what the best solution is.
    Thanks!!
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  3. Senior Droid
    sajgel's Avatar
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    Motorola Droid Razr Maxx
    #2
    Hope it is still under warranty. I have a feeling that the battery is bad. What kind of charger was you using prior? If you was using something other than the original charger that came with the phone, that might have caused the issue.
    Lg 7000 ->LG Dare ->OG Moto Droid ->Moto Dx->Moto Droid Razr Maxx

    Your life could depend on this. Don't blink. Don't even blink. Blink and you're dead. They are fast. Faster than you can believe. Don't turn your back, don't look away, and don't blink! Good luck.
  4. Junior Droid
    cryztal6's Avatar
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    #3
    I only use OEM chargers. I don't think the charger is the issue. The warranty expired 6 days ago I think. I bought it a year and 6 days ago.
  5. Droid Ninja
    MissionImprobable's Avatar
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    #4
    You may indeed need that cable after letting it die completely.
    What is best in life? "To crush your enemies, to see them driven before you, and to hear the lamentations of their women."
  6. Junior Droid
    cryztal6's Avatar
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    #5
    Verizon is sending me a refurbished replacement. I wonder if I can just swap the batteries so I can revive my phone. I'd rather not have to send my phone to Verizon.
  7. Droid Ninja
    MissionImprobable's Avatar
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    #6
    You're going to be in a bad way if you mess something up trying to swap out the battery.
    What is best in life? "To crush your enemies, to see them driven before you, and to hear the lamentations of their women."
  8. Junior Droid
    cryztal6's Avatar
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    Droid Razr
    #7
    Ok, so maybe it's a bad idea. I have watched videos on taking the razr apart and it doesn't look too bad actually. I wouldn't want to break anything but I like fixing things.

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