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Thread: Droid RAZR APPS Will Not Stay Uninstalled!!! PLS HELP!!

  1. Junior Droid
    Milosis's Avatar
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    #1

    Exclamation Droid RAZR APPS Will Not Stay Uninstalled!!! PLS HELP!!

    So info first
    Droid RAZR
    OS ICS
    System Version 6.16.211.XT912.Verizon.en.US

    My problem is that regardless of what I attempt to do, the apps I've downloaded from the Play Store will not stay uninstalled. I have tried everything from the apps uninstall option to the in menu factory reset to the hard reset. I've Formatted the data and cache multiple times with no change to the device's behavior. I've tried putting the phone into safe mode and uninstalling the apps that way. I've even attempted rooting the device but unfortunately once it goes through the first reboot process the phone is nolonger in MTP mode and the USB debugging is nolonger checked. Removed accounts reappear as soon as the phone resets. The first indication of a problem with the phone was random processes failures. I have no idea how to proceed. My local Verizon store was only to happy to tell me that software problems are not covered under the wireless protection service. My last option is to physically break it and call Verizon for a replacement. I haven't seen another user with this kind of problem and google searches yield little to no insight. Any help from you phone guru's would be most welcome!!
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  3. Developer Relations
    CJM's Avatar
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    #2
    Quote Originally Posted by Milosis View Post
    l Verizon store was only to happy to tell me that software problems are not covered under the wireless protection service. My last option is to physically break it and call Verizon for a replacement.
    Let's not go there. Hang around, someone should be along to help
  4. Master Droid
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    #3
    Which apps are doing this? Can you list the apps that you have uninstalled? What process do you use to uninstall them? Have you tried uninstalling them through the Play Store?
    Motorola Razr Maxx phone & Xoom tablet
    *filled with JellyBean goodies*
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    #4
    If you are under 14 days you can always return/replace it. But this sounds like a problem the Bionic had where it would delete apps that weren't saved on the phone.
  6. Junior Droid
    Milosis's Avatar
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    Quote Originally Posted by Redsnk95 View Post
    Which apps are doing this? Can you list the apps that you have uninstalled? What process do you use to uninstall them? Have you tried uninstalling them through the Play Store?
    well as far as which apps, its every one that ive installed
    autotrader.com
    movietickets.com
    words with friends
    scramble with friends
    barcode scanner
    digital clock widget

    these apps were all installed via the google play store. I have tried uninstalling them through the google play store as well. It goes through the motions of saying they are uninstalled. Shortly after the phone begins to behave irregularly, processes failures occur, so much so that I have to restart the phone.. and then everything is right back where it was. They all work too, I don't understand how its possible
  7. Junior Droid
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    #6
    Quote Originally Posted by Shadez View Post
    If you are under 14 days you can always return/replace it. But this sounds like a problem the Bionic had where it would delete apps that weren't saved on the phone.
    I've had the phone for over 8 months. This issue began to occur this week. First noticed it when I activated the wifi while in the house
  8. Super Mod/News Team
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    #7
    It could be as simple as a bad SD Card ... just for fun, try saving those apps to your phone instead of sd card and see what happens..

    And I really can't see how Wifi would be a factor..
  9. Junior Droid
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    #8
    Quote Originally Posted by Shadez View Post
    It could be as simple as a bad SD Card ... just for fun, try saving those apps to your phone instead of sd card and see what happens..

    And I really can't see how Wifi would be a factor..
    Neither can I, I just want to be thorough in explaining what the phone is doing. Oh it doesn't have an SD card installed. Didn't think id need one as it came with 16G of space. Some of the apps are in internal storage, and some wont let me move them there. The option is greyed out.
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    #9
    Quote Originally Posted by Milosis View Post
    Neither can I, I just want to be thorough in explaining what the phone is doing. Oh it doesn't have an SD card installed. Didn't think id need one as it came with 16G of space. Some of the apps are in internal storage, and some wont let me move them there. The option is greyed out.
    Sorry just trying to help brother. Like I said I don't have that phone and was simply offering some work arounds when we had the same problem on the Bionic.

    I'm sure someone more insight to your problem will help ya out..
  11. Junior Droid
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    #10
    lol oh no I appreciate the input!! I'm just glad to be able to talk to you guys about it. This thing has been annoying the crap out of me!! Ty for trying to help me fix this thing!
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