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Thread: Windows 7 does not recognize either of my Motorola droid phones.

  1. Droid Newbie
    drkstr's Avatar
    Member #
    314618
    Join Date
    Dec 2012
    Location
    Nebraska
    Posts
    2
    Phone
    Motorola Droid 4
    #1

    Windows 7 does not recognize either of my Motorola droid phones.

    I cannot get my windows 7 computer to recognize that i even plug in to the phones with a USB connection. I have been trying to use the USB connection to get photos off my droid 2 global and also my droid 4 and neither one of them is recognized by the computer. I have no idea what changed because they both used to work fine, and now nothing. I did try going to Motorola and getting and installing updated drivers on my computer and that didn't seem to do anything, and i also tried to re-install the Motorola device manager to see if that would work and so far no go. I used to be able to just plug them in go to computer and open them up and put in and take out photos, music etc whatever i wanted to do, and now it does not even recognize they exist at all. Any help would be greatly appreciated.

    Thanks
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  3. RS Lead
    dezymond's Avatar
    Member #
    3167
    Join Date
    Nov 2009
    Location
    Bay Area, California
    Posts
    10,394
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    1040 times
    Phone
    Galaxy s4
    Premium Member
    #2
    Did you restart your computer after uninstalling the drivers? Drivers can be real tricky, you may even need to install a driver utility to make sure it uninstalls.

    For now, try AirDroid, this connects to your pc via Wifi and is a good temporary fix, well for me it became permanent

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