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Thread: Phone restarts every few seconds

  1. Droid Newbie
    K_Slice's Avatar
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    312720
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    Nov 2012
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    Phone
    DROID RAZR M
    #1

    Phone restarts every few seconds

    Never had this issue untill it automaticly updated to the newest os (jelly bean?). The night it updated and installed right after the installation it kept restarting every few seconds. I booted in safe mode and it made no difference. I have few apps installed anyways so I doubt there's any conflict.

    I left it off over night and the next day it was back to normal. However twice since the update for seemingly no reason it will shut itself down, then restart, and continue restarting every 30 seconds or so.

    Is this a known issue? It never happened when the phone was running off ICS, only after it updated.
  2. Droid Ninja
    drew96dawg's Avatar
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    Samsung galaxy note 2
    #2

    Re: Phone restarts every few seconds

    You should do a factory reset, it is recommended to do so after any major update.
    Here's how you do it http://m-support.verizonwireless.com...0reset%20razr*

    Sent from my DROID2 using Xparent Blue Tapatalk 2
    Last edited by drew96dawg; 11-26-2012 at 05:58 PM.
  3. Droid Newbie
    K_Slice's Avatar
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    DROID RAZR M
    #3
    I dont want to lose all my pictures and apps! I'll have to try and see if I can transfer them to my computer i guess, hopefully the 30 seconds of run time before the restart will be enough...

    Yeah, I thought it would install it as a USB mass storage device, pretty simple. But it figures it wants to use some dumb backup software or something. So there's no way I can get what I want off the phone using this clunky motorola software...

    Any other suggestions?
    Last edited by K_Slice; 11-26-2012 at 08:13 PM.
  4. Droid Newbie
    K_Slice's Avatar
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    DROID RAZR M
    #4
    Well through a little process of elimination I figured out what was causing the problem.. KINDA

    It was basicly when the phone would try to connect to my wifi that it would restart. So when wifi comes on it restarts. Is this a known issue with a solution? Or any advice now that the problems pretty narrowed down?

    Thanks

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