So my situation is the random erasing of all of my text messages for no apparent reason. Ill send a text, lock my phone and then when I check my phone for new texts I'll see that every text on my phone was erased. This has happened multiple times, sometimes deleting just texts, sometimes deleting texts, photos, videos and music as well. It doesn't have a pattern of occurrence either.
I've called Verizon twice and they've given me two routes, neither of which worked. They said 1. Restore to factory defaults and 2. Reprogram using *228. I did both and I still encounter this issue.
I know I'm not alone because I've done my research and many other Droid users are having this same exact issue. I was wondering if anyone has made any progress on this yet. Any solutions yet? I've tried every SMS backup app on the market but none of them combine 1. the ability to restore your texts and 2. automatic backup after every texts (from what I've seen at least).
Any information would be helpful. Thank you!