DroidForums.net is the original Verizon Android Forum! Registered Users do not see these ads. Please Register - It's Free!
Results 1 to 6 of 6

Thread: Can't read the Droid Forum newsletter from my Droid??? Really?

  1. Junior Droid
    Whaler1989's Avatar
    Member #
    252880
    Join Date
    Feb 2012
    Posts
    10
    Phone
    Razr Maxx
    #1

    Can't read the Droid Forum newsletter from my Droid??? Really?

    Okay, this issue has been bugging me for a while but when I couldn't read the latest DroidForums Newsletter (from 11/5) it pushed me over the edge (or closer to it...). Since early summer, once in a while I will get an email that appears blank using the Gmail app on my Razar Maxx / ICS. I didn't get much response in the Razar Maxx Forum so thought maybe I'd get more input here.

    Below are a couple screen shots to help explain what's happening. The first pix is what I see when I open the Droid Forum news letter but that's not the only message I can't read. The next shows the pop up message I get when I try to forward the message "Couldn't load the message text, the message may be too large." The next is just an example of what a normal message looks like.

    At first I thought maybe the issue was because somehow the email client was trying to display black text on a black background but now that I notice that popup I realize it must be due to a memory configuration issue. This phone has plenty of storage memory but maybe something is using too much static ram? I just did a soft reset (vol up down power) but that didn't help. Is there any configuration setting I should try or last resort another email app I should use?

    Can't read the Droid Forum newsletter from my Droid???  Really?-dscn0932-blank.jpgCan't read the Droid Forum newsletter from my Droid???  Really?-too-large.jpgCan't read the Droid Forum newsletter from my Droid???  Really?-should-.jpg
  2. Droid
    veraderock's Avatar
    Member #
    135973
    Join Date
    Nov 2010
    Posts
    34
    Liked
    5 times
    Phone
    Enter Current Phone Model Here
    Premium Member
    #2
    The DroidForums Newsletter is sent in HTML format.. Do you have trouble with other HTML emails, or have HTML emails turned off?
  3. Junior Droid
    Whaler1989's Avatar
    Member #
    252880
    Join Date
    Feb 2012
    Posts
    10
    Phone
    Razr Maxx
    #3
    From my Droid I'm not sure if I could tell the difference between an HTML email vs Text etc. On my PC (with Outlook) it's fairly obvious how to select the various email formatting options but I do not see any such options on my Droid Razar Maxx running ICE and the Gmail email app.

    So, to answer your question I don't know if I have HTML email turned off, if there is a configuration setting I've overlooked please direct me.

    BTW If this helps, I can read the message if I open it using the Gmail web interface. The issue I have is with the Gmail native app. I believe I need the native app because I use this device for Corporate sync which does not work with the web UI.
    Last edited by Whaler1989; 11-09-2012 at 01:14 PM.
  4. Droid
    veraderock's Avatar
    Member #
    135973
    Join Date
    Nov 2010
    Posts
    34
    Liked
    5 times
    Phone
    Enter Current Phone Model Here
    Premium Member
    #4
    I can tell from the icon in your screengrab that you're using the native mail app on android, but not the native gmail app. I'll set that up locally and try to test for the problem. A quick solution for you would be to try the gmail app instead, however we do want these working in as many mail clients as possible so I will test it on the native mail client.
  5. Junior Droid
    Whaler1989's Avatar
    Member #
    252880
    Join Date
    Feb 2012
    Posts
    10
    Phone
    Razr Maxx
    #5
    Thank you, that helps explain things but I'm still not sure what I should do. One of my primary uses for the phone is corporate sync for calendar and email. I looked at the Gmail app but it only allows users to setup their Gmail accounts so that won't work. I'm trying to avoid using two separate email clients and interface to calendar is an important function.

    One of our IT support people suggested I take a look at a product called Touchdown so I will try that next.
    Last edited by Whaler1989; 11-15-2012 at 08:10 AM.
  6. Droid Newbie
    Mingus's Avatar
    Member #
    333894
    Join Date
    Feb 2013
    Posts
    1
    Phone
    Droid Razr Maxx
    #6
    I am having this identical problem with corporate email - no content below the subject line, when I try to reply I get "too large to view", can't see an account configuration to change HTML treatment, etc. This appears to be sudden - I've had the phone (Droid Razr Maxx) since August 2012. Any help would be appreciated.

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Please read and reply my fellow forum friends!!
    By Droidincredible2 in forum Droid Incredible 2 Roms
    Replies: 3
    Last Post: 12-30-2011, 03:00 AM
  2. Droid 2 not updating messages as read when read in Outlook 2003
    By JordanCN in forum Android Tech Support
    Replies: 0
    Last Post: 09-28-2011, 04:30 AM
  3. Howdy..is there an app to read this forum on my droid?
    By stevek in forum New Member Introductions & Site Assistance
    Replies: 3
    Last Post: 08-03-2010, 03:17 PM
  4. Help! Forum Problem! -Mod's, please read!
    By Checkpoint7349 in forum Android General Discussions
    Replies: 6
    Last Post: 04-20-2010, 09:30 AM
  5. The Purpose of this Sub Forum, PLEASE READ.
    By JimMariner in forum Android Forum
    Replies: 0
    Last Post: 01-24-2010, 04:14 PM

Search tags for this page

can't read email on droid razr
,
cannot read my emails on my droid
,
couldn't load message may be too large to view
,
couldn't load message text. the message may be too large to
,

couldn't load the message text

,

couldn't load the message text.

,
couldn't load the message text. the message may be to large
,
couldn't load the message text. the message may be too large
,
couldnt load message text
,
couldnt load the message text
Click on a term to search our site for related topics.
Find us on Google+