DroidForums.net is the original Verizon Android Forum! Registered Users do not see these ads. Please Register - It's Free!
Results 1 to 4 of 4

Thread: Novice Bionic User Problems when having to dial an extension or an option

  1. Droid Newbie
    Claudette's Avatar
    Member #
    293733
    Join Date
    Sep 2012
    Posts
    4
    Phone
    Droid Bionic by Motorola 16GB
    #1

    Novice Bionic User Problems when having to dial an extension or an option

    I am new to the bionic and smartphones in general. I am on my second Bionic and it has the same problem as the first. I can dial a number without a problem, but if I have to then enter an option "1" for yes or for an extension, 9 times out of 10 I can't enter that number "1". The screen may just ignore that I pressed the one even if I press it several times, or it might go black. I can almost never reach Verizon or my pharmacy, etc., because I'm always prompted to dial an option and for some reason that is extremely difficult with both the bionics I have owned. I don't want to just keep taking them back, there must be something I am doing wrong. I WISH I had buttons............lol

    Any help would be appreciated!
  2. Super Moderator
    94lt1's Avatar
    Member #
    247267
    Join Date
    Jan 2012
    Location
    SE TX
    Posts
    10,944
    Liked
    1417 times
    Phone
    DROID ULTRA MAXX
    Premium Member
    #2
    I'm stabbing in the dark.. but go into your dialer, tap options, assisted dialing, make sure its enabled... that's all I've got.

    Hope this helps..
    I could be misunderstanding the problem..
    FEEL THE POWER OF DROID!!!
  3. Droid Newbie
    Claudette's Avatar
    Member #
    293733
    Join Date
    Sep 2012
    Posts
    4
    Phone
    Droid Bionic by Motorola 16GB
    #3
    I did what you suggested. Assisted dialing seems to be on.

    The problem comes when I have dialed my pharmacy (for example) and I am prompted to dial a "1" if I want a prescription refilled. When I tap the "1" nothing happens - it is just seemingly ignored by by phone. Sometimes if I press the "1" harder and harder several times, it might eventually register. Other times, I might try to tap the "1" and the screen will go black. When I move my hand the dial pad comes back on but when I attempt to tap the "1" it might go black again.

    this is the second phone and they all seem to do the same thing...... Even my pass code for my Verizon account begins with the number 1 and I can almost never enter it. Luckily, if I just hang on the line a person eventually takes my call without my pass code or option selection.

    I can't believe others don't have this same problem.
  4. Super Moderator
    94lt1's Avatar
    Member #
    247267
    Join Date
    Jan 2012
    Location
    SE TX
    Posts
    10,944
    Liked
    1417 times
    Phone
    DROID ULTRA MAXX
    Premium Member
    #4
    You have another thread with this same issue going on here >>> Novice User Problems with selecting options after dialing a number

    Try to keep your posts about the same subject in one area.. it makes it easier to get all of your suggestions and info in one place.

    I'm locking this thread.. good luck with your issue. I hope you find a solution.
    FEEL THE POWER OF DROID!!!

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Don't dial *228 on your Bionic...
    By Iamthedragonwarrior in forum Motorola Droid Bionic
    Replies: 29
    Last Post: 09-14-2011, 10:43 PM
  2. Novice User
    By chicksmom in forum New Member Introductions & Site Assistance
    Replies: 3
    Last Post: 02-02-2011, 08:41 PM
  3. DroidX - Howto dial extension number
    By dtsig in forum Android General Discussions
    Replies: 1
    Last Post: 10-22-2010, 01:31 PM
  4. no direct dial option
    By bjazz69 in forum Droid X Tech Support
    Replies: 2
    Last Post: 07-19-2010, 11:57 AM
  5. Long term computer user (50+ years) droid novice
    By cmurpen in forum New Member Introductions & Site Assistance
    Replies: 1
    Last Post: 07-15-2010, 11:06 AM

Search tags for this page

bionic dial pad locks

,
bionic search by name dialer
,
can't dial extension on droid bionic
,
dial extension android
,
dialer problems on galaxy s3
,
droid bionic dial extension
,
problem with the s3 when needed to dial extension
,
rezound extension dialing issue
,

s3 cannot dial extensions

,
where is the direct dial app on bionic
Click on a term to search our site for related topics.

Tags for this Thread

Find us on Google+