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Thread: Download won't download and is stuck in notifications?

  1. Droid Newbie
    xgymnast27's Avatar
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    #1

    Download won't download and is stuck in notifications?

    Hello all. First off, let me say how I am 3 hours from a Verizon store, so it'd be great if I could find the answer to this issue on this forum.

    I've had this unknown download in my pulldown notifications for a week and a half to two weeks and I've tried everything I can think of to get rid of it. There is no "cancel" button in the notifications to where I can cancel it, and it varies between two notifications--one says something about how it has been paused and will resume on wi-fi peak off hour, and the other is the one that drains my battery, because it says "download suspended. Will resume shortly..." and it keeps trying to download.

    I have 3G service and other downloads work fine. There is no explanation of a name for this download and it doesn't show anything different working in the running applications, so I'm at a loss. I would REALLY like to get this stupid download notification off my phone!!

    Thanks to anyone who can help!!
  2. Droid Newbie
    xgymnast27's Avatar
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    #2
    bump...no one has ever had this happen?
  3. Master Droid
    mamawm's Avatar
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    #3
    try a hard reboot, i believe it's accomplished on the razr by holding either the volumn up or down and power buttons at the same times. it's the same as a battery pull on phones with a removable battery.
  4. Droid Ninja
    SallyC's Avatar
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    #4
    The simulated battery pull is simultaneously holding the power button and the volume down buttons.

    Let us know if this works. I've seen this problem on a number of forums and a factory reset is the only solution I've seen posted as working.
  5. Droid Newbie
    xgymnast27's Avatar
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    #5
    Thank you for the help. I will try that.
  6. Droid Newbie
    t4b2t0's Avatar
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    #6
    I am currently experiencing the same problem. I have done a hard reset. I have killed all my apps and done everything else I can think of short of a factory reset. Please give me any ideas you have as I don't wanna do a factory reset unless I absolutely have to.
  7. Droid Newbie
    GoalGetter's Avatar
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    #7
    I've been having the exact same problem, and am very frustrated. I bought the Max for longer battery life, and now it loses life even more quickly than my old one. I also have no data connection/internet access when it's in that mode that stains my battery. Please let me know ifvyou get the problem resolved. Thanks!


    Quote Originally Posted by xgymnast27 View Post
    Hello all. First off, let me say how I am 3 hours from a Verizon store, so it'd be great if I could find the answer to this issue on this forum.

    I've had this unknown download in my pulldown notifications for a week and a half to two weeks and I've tried everything I can think of to get rid of it. There is no "cancel" button in the notifications to where I can cancel it, and it varies between two notifications--one says something about how it has been paused and will resume on wi-fi peak off hour, and the other is the one that drains my battery, because it says "download suspended. Will resume shortly..." and it keeps trying to download.

    I have 3G service and other downloads work fine. There is no explanation of a name for this download and it doesn't show anything different working in the running applications, so I'm at a loss. I would REALLY like to get this stupid download notification off my phone!!

    Thanks to anyone who can help!!
  8. Droid Ninja
    SallyC's Avatar
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    #8
    If any of you try a factory reset let us know if that works. Like I said, I've seen this problem on other threads and would to know what works so I can pass it on.

    Good luck.
  9. Droid Newbie
    t4b2t0's Avatar
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    #9

    finally fixed

    So after MUCH trail and error I discovered the problem on my phone. If you go into settings and then to "applications" then go to "manage applications". Go to the "ALL" tab and scroll down to "updater" and clear the data out of it.
    Last edited by t4b2t0; 05-01-2012 at 12:09 PM.
  10. Droid Newbie
    GoalGetter's Avatar
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    #10
    I tried all of the suggestions here plus some others, and ended up going to my Verizon store. Their only suggestion was a factory reset, which did correct the problem. My battery is no longer being drained by the constant download attempt, and the phone is no longer hot to the touch (it was constantly very hot since it's been stuck in this download mode). I did have Lookout and Norton both on my phone, and they said I didn't need either and that could be the problem; I've had them since I got the phone and with my previous phone, so I don't think it's that, but I did just leave lookout on and took off norton just to be sure they weren't conflicting with each other. Good Luck!

    Quote Originally Posted by xgymnast27 View Post
    Hello all. First off, let me say how I am 3 hours from a Verizon store, so it'd be great if I could find the answer to this issue on this forum.

    I've had this unknown download in my pulldown notifications for a week and a half to two weeks and I've tried everything I can think of to get rid of it. There is no "cancel" button in the notifications to where I can cancel it, and it varies between two notifications--one says something about how it has been paused and will resume on wi-fi peak off hour, and the other is the one that drains my battery, because it says "download suspended. Will resume shortly..." and it keeps trying to download.

    I have 3G service and other downloads work fine. There is no explanation of a name for this download and it doesn't show anything different working in the running applications, so I'm at a loss. I would REALLY like to get this stupid download notification off my phone!!

    Thanks to anyone who can help!!
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